Crossroad Automotive

***Service Department ***
There was a recall for replacement of the fuel rail on my car. It was authorized to be completed at Crossroads. Of course it was after hours when I got to pick the car up. It was probably for the best, because I would have had to vent much anger upon anyone connected with the service department over the condition the engine compartment was left in.
Plastic protective piece wasn’t secured and the factory bolts missing, fuel rail not installed correctly/​completely, some connectors that lead to the computer were not reattached and were left dangling. My husband had to work on it for about 30 minutes before it left the lot.
I plan on buying a SUV before years end, but I will not even look at the vehicle stock here because of the bad job the service manager allowed to leave the building. If they did that to my car, what kind of quality do they do on prepping new/​used vehicles for the purchase lot? I don’t care to find out the hard way.

We recently purchased a brand new vehicle, and the staff at Crossroads Automotive made the purchase process as easy as could be! We love our brand new vehicle, and will never buy a car anywhere else!