Active Ride Shop

No return policy is absolutely ridiculous! I will never shop there again and will let all my friends know!

Their return policy is ridiculous !! Only store credit? That’s why I always ask about return policy before I shop anywhere.

I visited this Active today and the customer service was mediocre. This review however has to do with a 10% off your purchase by checking in on Unilocal.I went to make a purchase and was told they do not accept this offer because it is not directly from the Active website. Now, The employee stated that someone else goes on to help and advertises false deals. Okay… Now a corporation like Active and being in 2015 where Unilocal is relied upon by millions of customers; Active corporation is basically allowing Unilocal to continue with this. Now I know it’s only 10% off but seriously? To deny me this something so simple that seems to advertised with your name is ridiculous! After my transaction I asked to speak to the manager and he simply said… I’ll honor it. Management should educate their employees to partner with them when a customer complaint arises before making the decision. And Active if you claim this advertisement is false please contact Unilocal so that you don’t upset additional customers.

Cool store. Has its hits and misses with employees. Sometimes you get good service and sometimes you get a bunch of bubble gum chewers. Store is always clean and well stocked. But honesty to me, a skater from the 80’s. It’s just a Kid Trap. Like sugary cereals and soda pop. Over priced skate gear and clothes. Seriously, it’s like $ 15 for 3 pairs of socks??! Really?! Total poser type store. Just my opinion. Remember kids, it’s not the clothes or the board that make you a skater, it’s the person on the board. Way of life! Carry on…

Everyone in here is always so friendly and helpful! I love shopping here for my boyfriend and I.

I came in with a coupon for 30% off and free socks, two separate deals, the young kid working the cash register said I couldn’t use the coupon at all. So I left and called the manager later, his name is Ben. Ben told me to come back and get my free socks, no problem. Thanks for helping and having good customer service Ben.

They may be young but they have great customer service thank you active, also love that they’re open late

Active is one of the worst stores for customer service. Managment is a bunch of young punks. Quality of the active apparel is very poor.
I will never be shopping there again and will be telling everyone I know about the experience I had… ZERO STARS!!! Your employees should go into Defy and take some lessons on great customer service.