Citibank

Citi Bank is one of my favorites because they stay on top on things and have great customer service.

This is my go to branch to withdraw some money before I go visit my Indian friends.
Not far from the off ramp. The only thing missing is a drive thru, but hey I can’t have everything I wish for.

Why are you arresting customers for trying to close accounts? Would you do this to me if I tried to close my account?

Your quintessential evil bank. Citi offers a lot and ask for a lot.
Likes: $ 100 new checking account bonus. 0% and very good promotion on credit cards whether it be cash bank, points, or miles. Free if you have direct deposit. A lot can be done online and over the phone. Friendly staff at this branch. Branch manager is personable.
Dislikes: Very dangereous if you mess up like overdraw, pay late. They will fine and fee you to death. They may work with you if you call them.
Use with caution.

I was trying to figure out what my 100 post would be and this branch deserves it behind believe.
The branch is location is incredible. I closed my account down about 3 years ago due to citibank start charging. Scene the time closing, I missed this branch location. I have never missed a bank branch but this location I did. I actually enjoy going to this branch which is CRAZY.
About a month go, i went in to re-​open the account. All the tellers including the manager remember my first name. I actually walked in to get information about open the account. The person said hi «logan’ without any id or anything.
Even a teller that I meet ones three years ago remember me. This was unbelievable. This branch location is the best because of the employes there .
If your think this treatment is because I have tons of money is the bank, you are wrong. I have very little which makes this branch even better.

This branch of Citibank is excellent! Not really sure what Jimmy is talking about. I have been going to this location for about 3 years and have had nothing but the best customer care and efficient, friendly service. Ian and Brad always take great care of me.
On my way there now thanks to their extended hours on friday!

Excellent customer service. Each teller takes the time to give you the old-​school personal banking experience that most banks strive for. This branch in particular has always exceeded my expectations.
Guess things have improved since the last review was posted in 2008.

Wow, I can’t believe how horrible this bank has become in such a short amount of time. When I first opened my account about 5 years ago, they were great. Excellent customer service, great online banking features, and I felt secure. My, how things can change quickly…
First off, this past weekend my account was broken into. Somehow, my card number and PIN were stolen. since I have never lost my card nor do I ever really use my card at ATMs or use my PIN to make purchases, the only logical way this could have happened is if they were hacked and my account was compromised.
Then, Citibank inexplicably lets the thief take $ 1300 in cash from an ATM. I thought there were limits to prevent this kind of thing from happening!!! $ 1300 from an ATM? Ridiculous!
Finally, they send me a new card, but as my luck would have it, Citibank, for some random reason, decided to lock me out of the new card they just sent me due to the fraud. Even though this is the new card they sent because of the fraud in the first place. So now I have no access to my account, and can get no money out, until I get a third card sent to me in 3 days.
Way to go Citibank! You just lost a customer.
PS: They are not in every major city. I live in Seattle now and they have zero branches in the entire state of Washington.