Citrus Valley Pediatrics

Can never get an appointment for immunizations. If you don’t call on the 15^th then you’re pretty much screwed for the next month. So you book on the 15^th for the following month. So in inefficient. It might work for them but that’s no way of putting the patient first. If your child needs to be caught up with immunizations, they don’t care all they care about is if you called on the 15^th. Definitely not a place to take your children since they put their office needs first before your child.

My baby is only 6 months old so we don’t have a super long history with Dr Ortuno but so far I’m very happy. He’s very helpful with sleep training techniques and basic baby questions. I was pretty nervous having my «little man» circumcised but the process was quick and easy… at least for us parents;)

First off, this Doctor is hands down THE BEST Pediatrician I have met in all of Corona. I had been taking my son to him for the 2^nd half of 2013 to him. Very passionate MD with a lot of knowledge in his field. All around good guy.
why the 3 STAR RATING? It is due to my dissatisfaction with Citrus Valley’s front office and NOT this doctor, we switched benefits to Blue Shield PPO through Covered California when my wife lost her job (I am self-​employed so I cover the entire premium for our family’s benefits with zero subsidies from the government), we are paying very good money for «Platinum PPO» coverage accepted everywhere except at Citrus Valley Pediatrics. I wished they hadn’t reassured me that they take ALL Blue Shield PPO Insurance and anticipated no problem with the Covered California PPOs when I had asked their office in late 2013. According to the front office now, they do not take any «Covered California» plan, no matter how strong the plan may be (there are bronze, silver, gold, and platinum level options). I am not sure what led Citrus Valley to not accept Blue Shield PPO through Covered California but wish they hadn’t told me two different things.
This doctor is the best in town but Citrus Valley is likely going to lose a number of current and future patients for not accepting Covered California PPO’s as more people sign up for those plans.

Love Dr. Ortuno and his staff. He is the best with the kids!

Dr. Ortuno and his staff are awesome. They’re very knowledgeable and provide excellent care. My daughter had been to other pediatricians elsewhere. However, none were like Dr. Ortuno. He is a very friendly to my infant daughter and other young children. He makes them feel comfortable and we will not go anywhere else. Thank you Citrus Valley Pediatrics!