Firestone Complete Auto Care

The guys here are great! Stayed late to make sure I was taken care of! Highly recommend!

$ 88 for an oil change? C’mom your website says $ 54 but they want to overcharge new customers. I pay $ 40 at the dealership, needless to say I’m never coming back!

So let’s start this review off with what I drive so we can get a idea of what’s going on. I drive a 2007 Toyota Tacoma prerunner that was bone stock until just recently. I lifted the vehicle with a 4 Inch Maxtrac spindle, Icon Ext Travel coilovers and a new set of Total Chaos UCA’s. From this point on the alignment was out of wack, due to all the new aftermarket components.
So I was researching and found out that Firestone offered a lifetime alignment plan for a great price at $ 200 (in my case). So I made a appointment over the phone through Josh (Great person btw) and proceeded to make a appointment on a Wed however it was packed for the day so they were available the next day Thurs at 11:30.
Proceeded to show up to the shop the next day and it was a full house racks were all in use but that meant that business was going well for the shop. Anyways I walk in and was welcome by Anthony, another great person and very straight forward and respectful with his work! Proceeded to discuss about the details regarding the alignment and after that was done it was the waiting game.
Alignment wise I asked for certain specs on the truck they were able to get my specs nearly to what I wanted which was good because not all vehicles are the same after adding mods. Work was done by Eric great tech and very knowledgeable in what he does.
Came in at 11:10 ish for a 11:30 appointment and work was done at 1:30 pm so not bad at all. While I was waiting Josh made sure to keep me updated with what was going on and kept the conversation going while being very respectful, mad props to the man!
In the end I recommend this shop if you are in the 951 and need a alignment done, be it with your Tacoma or any car!
Corporate give all the workers here a raise!

came in on a Sunday afternoon after realizing I had a nail in my tire and they fixed my tire for me within 20 minutes at no cost. this place has amazing customer service, the employees are extremely friendly and they made me feel really welcome. will definitely be back soon when I need new tires! thanks Firestone!!!

I came in today to get tires and alignment for my suv as a walk in. Josh was the employee that took care of me. Right off the bat he was very kind, professional and informative. He took time to explain to me my various options for tires and which he recommends. The wait was as expected for a busy automotive/​tire shop with limited bays. He even offered to buy lunch for me and another waiting customer as he was asking his employees what they wanted. America’s Tire never took care of their customers like that! His kindness was much appreciated. Thanks for the great service Josh!

I recently had my car serviced here and it was great! Anthony was awesome! The entire staff went above and beyond as far as service goes! I recommend this place to anyone looking for good service and getting your car serviced!

Joe!!! Good guy man thank you for servicing my flat quickly. Prices are a little high 30 for a patch but when in a hurry and need it done ASAP Joe there employee took care of it quick. Nice guy thank you guys.

Jesse and Josh made my day. Today is Memorial Day and I had to get to LA in a hurry. Unfortunately I got a screw in my tire so I couldn’t get around and no one was open except Firestone. They fixed it up in no time and got me on my way. Bravo guys! Excellent service! Thanks a bunch!

It’s My Birthday! It’s Memorial Day! Not exactly where I wanted to be but glad we caught it prior to my hubby driving distance– we needed to check a valve stem, Josh Stoops and crew hooked us up fast! Thanks Guys!

Great customer service! Dropped in without an appointment, and they gladly did a wheel alignment for me. I’ll say it again, overall great service I can not stress that enough. Thanks Josh!!!

This place really is great. There is a culture of service here that infects every employee with whom I’ve come into contact. I went in yesterday without an appointment to get two new tires on my wife’s car. They gave me a good deal, and I was in and out of there in 20 minutes. I’ve been going to this Firestone for years and I trust them. As importantly, I know they will deliver top notch service every time.

This is now my second time visiting Firestone Corona. I don’t live close but they make it worth my drive every time. The level of service provided by all team members is top notch. I would like to give a special mention to Josh, who is amazing. I called ahead with only a day’s notice and they had my tires in stock and were able to fit me into their schedule. They went the extra mile by fixing my alignment and also filling up my washer fluid, which is something they noticed when inspecting my car. This place delivers on all levels and is very accommodating to their customers. Clean, friendly and great service.

Came In for a wheel alignment on a SUNDAY. I called at 930am to schedule an appointment past 2 o’clock considering that I wanted it done the same day. Every place within 10miles gave me a hard time for trying to schedule an appointment despite being hours ahead. One shop told me to just leave my truck there and they’ll call me by the end of the day. I called Firestone and they accommodated my schedule without question and made it fit with their workload without much hesitation.
I got caught in traffic and actually was late 35mins to my appointment. But, to my surprise, I was greeted and welcomed to the shop by ANTHONY who told me not worry and that he would still accommodate my needs despite the racks being filled with cars.
45mins later, ANTHONY came in, handed my keys and ran through the report. I was in and out within 60mins. I cannot be more satisfied with the services provided and how they treat customers. As such, I decided to get the life time wheel alignment package knowing that Firestone would be the only place I will bring my truck for my wheel alignment needs.
Great job firestone and THANK YOU, ANTHONY!

My wife and I have been long time customers of Firestone and have been vision this specific location for quite a few years.
Last week my wife dropped her car off for an oil change and tire rotation with Jesse and they were able to get us our car by the promised time (and they were very busy).
This morning I had to take my car in for an oil change and tire repair (had a screw in it). I also needed to get a quote for tires. I came in with an online quote from a competitor, which was quite a bit better than their online price. Josh not only matched but beat their price substantially.
The reps have always treated me well and fair. They don’t pressure me into buying things I don’t need. And are honest on the timeline when I should expect my car.
I totally recommend visiting this location in particular. I know talking to mechanics is not the best experience and you never know if you can trust them, but these guys have always been honest with me. I know enough about cars to know if someone is blowing smoke and I have never had even one experience like that at Firestone.

Best Firestone in corona!!!
Very friendly!
Awesome customer service
Welcoming environment
Awesome manger: Jesse
Awesome car person: Josh
awesome Car person: Anthony aka ice cube
Awesome tech: Jesse
–Arsal

Joshua and Jesse are great! Professional, courteous, and efficient. Made an appointment and was in and out in 30 minutes. This location also offers free wifi and coffee :) Would definitely recommend this place to others!

Quick service on tire repair. Come in and they take care of you. Call them in advance and they will let you know when they can get your service done.

First called in to the shop, to see if they were busy, and I talked to Josh (awesome guy). Anyways, brought in my car for a break inspection and left my car.
Got a call back from Josh and he said that my breaks were ok, but my tire had a huge nail in it. Kinda sucked, but I went ahead and got new tires for my car. Josh walked me through everything on why they need to switch out the tires and showed me where the actual nail was, so you know it was legit.
So I got some new tires, tires they cleaned as well. Service was great and Joe helped put my old tires in my car as well.
All in all, I love this place and highly recommend this place!!! I’m from Moreno Valley and work out here in Corona, but I would drive down here for the service again…

Made an appointment same day.
With the amount of people that were waiting when I walked in, the time I waited for my oil change & rotation was reasonable

I had an amazing experience today. I have been going there for many years and I agree, that most of the times it takes much longer even for a simple service like oil change. This is close to my house so I prefer this location. I have lifetime alignment warranty on my car so after I got new tires last week, I made an appointment for 4pm August 3^rd. I was skeptical after reading all the negative reviews. I was little early there (around 3:30pm) and greeted by Mr. Jesse Gutierrez. He was amazing from the start till the end. GO JESSE …
I was out by 4:30pm. I was surprised as this was the quickest I have ever been out from «any» Firestone. Not to mention, the service was TOP CLASS.
Thanks again Jesse for recommending me Super Taco !!!