Signature Sales

I train HVAC for a company that also does plumbing. I have found their training to be very useful and I send all of our plumbing techs there. There is a lot more to diagnosing tanked water heaters than one might expect and the class teaches you proper trouble shooting as well as how to diagnose issues that may lay outside of the water heater itself. One of our techs that attended the class was able to properly diagnose a bad gas valve solenoid the day following the class using trouble shooting techniques taught by Rob Sitton, their instructor. Unfortunately our tech had misdiagnosed the gas valve the day before the class as a bad thermocouple but was able to return with the correct diagnosis and right part saving our client time and frustration. For plumbing techs looking to further their knowledge the class is free and they don’t cram their product down your throat.

Signature Sales is an amazing Sales Rep company. I would give them 10 Stars if I could! They are helpful and efficient! They have a fabulous outside sales and inside sales team!!! I highly recommend Signature Sales!

Had those guys sent out to inspect showerheads to my workplace (not mentioning brand of the showerheads) because the brand made faulty and not very practical to clean devices.
Danny, the person representative of the company and in representation of the brand of the showerheads, inspected them and agreed with me that they were not working properly, as other brands we have are functioning properly with no issues.
He goes back to the office, and quotes me that I agreed with him that its not the showerheads problem, but water build up.
Now, to those looking to do business with those folks, please be aware that we have more than one brand of showerheads, and only those who this Danny represented were giving us issues. to turn around and make a statement like that is VERY unprofessional, and potentially very big corporation oriented rather than to consumers.
Be aware!!!

People were very friendly, and helpful! Glad to see they could quickly take care of my problem.

Evidently this company is bradford whites choice as a contractor for warranty repair. I have seen 2 technicians for warranty repair, neither repaired the problem. Now they refuse to come out, making excuse after excuse. I have 8 apartments running on the water heater that continually fails to stay operational. Thanks for the great service.