Nicolls Design Build

I filed a complaint with the California Contractor State Licensing Board (CSLB) claiming fraudulent billing, substandard workmanship and breach of contract. The CSLB reviewed my evidence and determined that a full investigation was warranted.
As soon as I filed my claim with the CSLB, Nicolls immediately canceled his general contractor license (871 645) and bond (Old Republic Surety Co.) and obtained a new general contractor license (1 003 454) and bond company (Business Alliance Insurance Co.). The new license had the exact same classifications as his previous license (B-​General Contractor and C45-​Electrical Signs). This appears to be an obvious admission of guilt and a very clever ruse to avoid liability.
I received written notice on 07 Jan 2016 that the CSLB concluded their investigation with the recommendation of a «citation against the contractor’s license.» This recommendation has been forwarded to the CSLB regional office for approval.

Kraig and his team have exceeded my expectations every time I have hired them to do a job for me. They are very knowledgeable, professional, and meticulous. I will definitely use them again for my next remodel!

In June 2012, my husband and I bought a condo at «The Shores» on Coronado. It was our intention to do a modest remodel. However, once we realized that the floors were pulling up and the HVAC was the original and the pipes were from 1979, we decided that the best thing to do was to gut the entire place and start from scratch. We had a budget, a timeline and an aesthetic look we wanted achieve, but we didn’t have a builder. After reviewing the work of a number of builders we chose the right builder for us, Nicolls Design Build. Kraig and his team have years of experience, respected our timeline and cost expectations. Our remodel was completed on time, within our budget and the work was first class. We would highly recommend Nicolls Design Build for all of your home, office, restaurant rebuild or new build needs. Kraig and his team demonstrated a high level of dedication, knowledge, integrity and responsiveness.
Cheryl and Bob M.

I hired Kraig Nicolls Construction to build out my new Wedding Chapel. The first Chapel in this city for 127 years. The space was completely gutted when he started. He was very creative to be able stay in my budget. He has tons of initative and finished the entire build out even installing a 20,000 rose petal acrylic aisle for me. This aisle is a first of its kind. He is very positive and I like that he never says no he always says YES to a change or something new so he is very flexible. I would recommend him to anyone who needs good construction done on time for an affordable price.

I recently bought a «fixer upper», and the team at Nicolls Design Build helped me create the home of my dreams! They are honest, responsive, knowledgeable and professional. I highly recommend Nicolls Design Build!

After purchasing our home, we decided our kitchen and bathroom needed a facelift. Not only did the team at Nicolls design offer direction in colors and materials, they created a modern, updated kitchen and bathroom without breaking my budget. They are honest and upfront with costs. The sub contractors work well together to create a fabulous finished product.

We had a very disappointing experience with Kraig Nicolls. And thankfully we received and took notice of early tell tail signals of somebody who is not paying attention to the detail, lacks professionalism and treats people and prospective customers poorly.
We were considering Kraig for a significant scale project (300K+). The project requires subterranean excavation, and significant retaining walls and foundation engineering.
We scheduled a meeting with Kraig, that was the second meeting to review pretty detailed plans so that Kraig could get back to us with a preliminary bid. Our architect was on hand and we printed a set of plans for Kraig. As a result the cost of this meeting to us was around $ 200.
Kraig showed up, paid little attention to the plans, seemingly missed around 30% of the project’s scope and committed to deliver the bid in a week.
We have not heard from him for 3 weeks. Our rule is simple, if we get this level of punctuality and customer service so early in the relationship, we could only imagine what this would be like to work with Kraig for months on a big project. So 3.5 weeks into waiting, we made a decision not to consider Kraig for the project.
We had number of other builders engaged and needed the plans (each copy is $ 40). I contacted Kraig and asked him to please return the set (it was obvious he had not done anything). He quickly responded — «No problem». No apology, no explanations, nothing… Needless to say that he did not return the plans, 2 mos after my first request I emailed again and offered to come by to Coronodo and pick plans up, — no response.
I would suggest that with this type of ‘bed side manners’ I would never work with Kraig.
You judge for yourself, especially given the other blazing review from 2014.

Nicolls construction company did an awesome job remodeling my townhouse in 2013 and 2014. Mr. Nicolls was upfront in the pricing and got the job done in 7 weeks. My townhouse looks amazing, and I am so glad that a friend of mine recommended me to Mr. Nicolls.
The kitchen is now my dream kitchen, and all of the bathrooms look brand new. Mr. Nicolls got the job done quickly in a professional manner and under budget. What more could one ask for?
I would recommend Nicolls construction and design team to anyone looking to remodel their home.