VADM Martin Fitness Center NAS North Island

It’s a nice gym. It has everything I need for my circuit training. Cardio is up on the second floor where there are many machines and even a kid and parent workout center which is cool.
Weights, machines, and stretch room are on the first floor. It’s a huge space, and you don’t ever feel cramped like you do in some gyms.
There are also 3 or so racquetball courts, and and enormous gym with a volleyball and basketball court. That outdoor pool they have is also intense. Woo!
Props on the cleanliness of the place, including the women’s locker room. One of the most conveniently made locker rooms I’ve ever seen at a gym… military or otherwise. If the color theme wasn’t gray, and had warm colors and ambient lighting, it would be the best locker room ever. Just saying.
I only docked a star because it is too spacey for my liking. Otherwise it’s a great gym to get your sweat on. Have fun!

Clean place, air conditioned.
Terrible customer service.
No smile or hello when you walk through.
Almost, sort of just a glare.
I was boxing last night, 2 hours prior to closing, and this guy decides to start vacuuming in immediate vicinity, so I have to stop boxing and move for him. He didn’t ask or give cordial smile at least. He just ignored me and continued to clean. So I stood there and watched him, and he proceeded to vacuum in someone else’s area as well.
Seriously?! It’s like if you’re dining and your waiter rudely starts cleaning up your table as you’re trying to enjoy a meal. Extremely rude.

This review pertains to their outdoor pool area. As a family of 6, we absolutely had a blast here. Family-​friendly and the pool is divided for the recreation area and as well as the practicing swimming section. MWR set up a «Dive in party» where everyone can watch movie while swimming. They even have a pirate ship, donuts, tubes and floaties free to used. A perfect place to end summer and everyone had a blast.

The new facility is good. Clean and a great variety of activities; however, your staff is poor… And that’s the most polite I can put it. I only assumed because the gym is new and the staff is still being trained, they were going to get better with time. I’ve been there several times and every single time I’ve gone, the women at the front desk are just plain rude and unprofessional. This is «world class customer service?» I don’t think so. The customer service at this new facility sucks! I’m not even sure proper training will fix your problem. These ladies lack knowledge and it seems like it takes four-​five women to check ID cards because it appears one person is pretending to fold the same set of towels over and over again and the rest are standing there checking out guys working out or chatting with guys on the other side of the desk. They were not exactly being discreet about what they were talking about. I had my spouse and children with me that time and let’s just say it was not exactly the most appropriate language. When asking a simple question, they all seem to pass the question to the next person and then just ignore you until you walk away, without your question being answered. This gym could be great, but your bright and shiny new facility will have been a waste of money if your staff keeps running away what would be regular customers. After my last visit last week, I returned to being a regular at MCRD Semper Fit gym. At least there, patrons are treated with respect.

New gym opened on NASNI. Way better than the CNAF Gym. Has pool, cardio level, softball field, soccer field, and more.