Opened his shop for me on a Sunday, when he was supposed to be closed, to check out a bike that I was not even purchasing from him! He inspected every inch of it, cleaned, lubed, and tightened the chain, corrected the oil level, and inflated the tires. Then he insisted on not charging me for any of it! He said he just wanted to make sure I was not getting taken advantage of and that the bike was safe to ride. Really nice guy and has definitely won my loyalty.