I purchased a book for my son(Media Impact). My son told me he hadn’t received the book after two weeks. I went on line to check the status and it showed processing on my order. I called and spoke to customer service… was put on hold 3 different times to check the status on this order and at the end they didn’t even have the book in stock. There prices are good but what good does that do if they don’t have it together. They could have at least send me a email stating their company didn’t have the book in stock. I was very upset. Won’t be ordering from them anymore.
Desiree H.
Évaluation du lieu : 4 Arlington, WA
The only real complaint is have is the wait for customer service. It’s always like 15 – 20 min before you can get a person to talk to you, even on chat.
J T.
Évaluation du lieu : 5 Parsippany, NJ
This is a review regarding their online store. For Christmas present, I got a friend two things for the university she will be attending soon: Arcadia University. The prices, with the frequent promotional discounts(often 15%-35%), are also pretty reasonable. I got a shirt that was usually $ 22 for $ 10. I placed an order for a tumbler, and received that within 2 days — 5DAYS faster than their estimated shipping time! The shirt took the minimum estimated time, which was five days, and it is a very high quality shirt. I would definitely recommend this online store for anyone looking to buy college gear for a friend or family member. Keep an eye on the discounts too! They’re great.
Matt L.
Évaluation du lieu : 1 Windermere, FL
Avoid at all costs. I placed an order, Neebo couldn’t deliver the product even though they claimed it was in stock. Ten days after placing the order I called customer service and was told(after waiting on hold) that my order was cancelled and I should have received an email. I did not receive an email and the order showed as «processing» on their website. Absolutely terrible experience and I recommend you use another company.
Sam M.
Évaluation du lieu : 5 Corpus Christi, TX
If you come in with a phone pic or written note with your classes in it just have to show it to anyone working there and they get the books you need right away. They offer textbook renting which is often a pretty good difference in price from buying. Staff has always been friendly. Have never had a problem in this store.