Paradise Cleaners

This place will shrink your favorite new sweaters for the outrageous price of $ 10 each!

I really do hate leaving a bad review for a family owned and operated business, but this service was so terrible that I feel compelled to. This is conveniently located next to both my home and work, so I figured I would give it a shot. I have a cashmere sweater that had a stain on it and took it there to be cleaned. When I picked it up, I asked the owner if they had got the stain out. He said «yes, got the stain out.» I went back to my car and just quickly checked to see that the sweater had been cleaned, but the stain was still 100% there. So, I walked the sweater back in (now off the hanger and out of plastic bag) and said you said you got the stain out, but it is still here. Owner: «No I got the other stains out». Me: «there were no other stains on this, just the one which is still very much here.» owner: «we aren’t guaranteed to get stains out.» me: «understood, but you told me you got it out and it is there and I just paid $ 15 for a sweater to be about the same as I brought it in.» Then the owner just stopped talking about the the sweater and started to take back the hanger and plastic bag and was saying how I no longer needed the two things, I assume since I had taken it off hanger and out of plastic bag to show him the sweater. I said I still did want the hanger and bag but he refused to give me back the hanger and I managed to swipe the plastic protective bag back before he could and I just left. Very rude. Will not go back even the location is very convenient.

First, let me say that I should have asked the price before I dropped off my (2-​piece) suit and tie for dry cleaning. This is Corte Madera, a pricey area ($ 22 for standard haircut at Supercuts, versus $ 12 at Supercuts in my hometown of Davis), I understand that. However, there is no way the cost to clean a suit and tie should be a whopping $ 30. Again, I should have asked the price prior to dropping off my suit, but that price is just nuts. I looked online, and also based on previous experience, an reasonable price would be $ 15, maybe $ 20 maximum. When I showed my shock at the price, the employee (owner? older man in his 60s) joked that he could charge more if I’d prefer that.
I will never go back to Paradise Cleaners. I’m sure the suit is clean; this isn’t rocket science. The price is outrageous.

I used their services for the first time last week because my mother recently moved into the area and I liked the convenience of this place.
However, I will not be returning.
My sister showed up with 2 tags. They took both tags but only gave her the items from one tag. (My last cleaners always counted the items before that took the money)
My sister asked if that was everything and was told that, yes, that was both tags.
Needless to say it was not everything. I went back and they acknowledged it was only the first order. I had to ask for the second tag back and they said it would be ready later. The items were ready as promised later that day.
But the icing on the cake was the price. I’ve been to dry cleaners in multiple cities around the Bay, and I’ve never paid $ 10 per item, including the washables. That is simply outrageous to me and I will never pay that price again.
So for service and for price, they failed to even get two stars.

This place is not that great when it comes to hemming cloths. I brought pants and dresses here to be hemmed and the thread has come out, hence hemming poorly done. I’ll stick with my local cleaners. Nice couple who owns the cleaners though.

Great cleaner!

Service was ok. If they don’t see you come in, you have to kind of let them know — as there is no buzzer on the door. Prices were extremely high! SF cleaners are cheaper than Paradise. Although convienent, too pricey for me.

Until today, we used Paradise Cleaners to launder my husband’s shirts. Never again. On Saturday we stopped there to pick up 15 shirts, but the owners returned only 14 shirts. We had the receipt showing that we’d left 15 shirts, but they told us the receipt was wrong. We knew we’d left 15 shirts and we were able to describe the maker and pattern of the missing shirt. The owners were incredibly rude, acting irritated with us for saying they were wrong. Finally, they agreed to look for the missing shirt and they ended up finding it. It hadn’t been cleaned or pressed. They said they would have the shirt ready on Monday.
When my husband returned today to get the shirt, it was wrinkled and had not been pressed. When he asked that they press the shirt, the owner acted irritated and said he would have to leave it there for another day. He did not apologize for his initial mistake of losing the shirt or for failing to clean it properly, instead he was very defensive. My husband took the wrinkled shirt and said he would not use their services anymore. The owner raised his voice and said he didn’t care if he never came back. The owners’ response at every step of this incident was completely unprofessional.
There are other dry cleaners in the area that offer environmentally friendly cleaning, so there is no reason to use Paradise Cleaners.

They use green cleaning products that work. They do a nice job finishing my shirts, including a little collar bar to keep the shape… nice when I am packing.
My wife usually takes care of this errand, but when I go in there and say my name, they always know which clothes are ours.

They do a nice job and use environmentally ‘friendlier’ products. They remember me when I stop in. You can just tell that they are nice people trying to provide a good service doing work that can be a pain.
Thanks – your work is appreciated!

They always remember my name, and they get my stuff clean and neat. I will pick up «two shirt, one jacket» today after work, and they will be clean, stain free, and hung neatly inside a plastic bag, just the way i like it.

I have to say these guys are lifesavers for getting a pair of jeans hemmed for me in a one day. They did a great job and it wasn’t too expensive. I’ll go back.