My dad was getting very ill and my mom was at a loss of what to do. When I called Cyndi, she came to their home, assessed the situation and quickly went into action. Not only did she find the best options for my parents, but she also taught my mom skills and equipment so she could care for my dad without her getting hurt. She also helped explain what was going on with my dad ms what we could expect. It was so great to have someone there who knew what to do, ask the right questions and not have to figure it out by ourselves, because I learned I would have done a lot of it wrong. Working with Cyndi was easy and worth every penny!