Papyrus

HERO 2 Zero!
After shopping here for over 15 years this stop was a favorite for several reasons.
1) Quality
2) Service
3) Options
4) Value
Over the years much has changed here, and today was the last straw.
In recent years there was always better value, and or offers. I realize rent isn’t cheap in The Plaza, so I get it… BUT!
The staff has become lazy and complacent during the last 2 years. In years past they did an amazing job of helping customers and moving the line… This is a thing of the past.
So instead of Value they offer more 3^rd rate cards that I could get anywhere, so why waste so much time in line as they focus on gift wrapping?
In a Season where so many companies accomplish this task in this «The Shopping Capitol of Orange County, Papyrus has lost a few steps!
Time to find a new «Hot Spot!»

I honestly didn’t think the cards were too much more expensive than the fancy cards I’ve seen at Hallmark or Target. In fact I took advantage of a special they had going on — buy one box of Christmas cards and get the second 50% off.
This store is located in South Coast Plaza across from Banana Republic. Aside from artistic and creative cards for all occasions this store sells wrapping paper, knick knacks, novelty books and jewelry.
Staff were quite jolly.

Papyrus is an amazing company with stellar offerings. I say that first, as an artist myself, and secondly, as a former employee. I happened upon all these reviews and felt compelled to add that there is a reason the cards are on the higher-​end: Quality! Unique, compelling, creative. The embellished cards with 3-​D pieces, glitter, beads, so forth, are literally handmade. One of my favorites is the Sushi Birthday one — the pieces of sushi look so real, suddenly you crave sushi! Let’s be honest here: «you get what you pay for» as Papyrus is a stand-​out in a crowded retail market especially with this economy, as everyone wants the «best deal». Additionally, with so much creativity out there, via social media, those who can create their own, to choose to purchase cards starting at $ 5.95, up to… well, more if they’re really unique such as limited editions… is a compliment to the shopper as well as the recipient. Thanks for your time reading this and all the best to you and the folks at SRG/​Papyrus.

Worst customer service. Asked the girl at the register if she was the only person at the store working and if she could help me (the girl with big glasses) she told me with this huge attitute that she was the only one at the register and if I wanted to get help I would need to get in line and she ‘would’ help me. really? After she saw me standing up for about 15 min next to her waiting for some assistance. I used to be a good fan of this store but after today I wont came back again!

As someone who wishes to be creative and craft-​y, Papyrus was always a good source of inspiration for me. Love coming to this one in South Coast Plaza because they do have cards, but they also have small, cute gifts. Jellycat plushes are a favorite, and they have unique jewelry/​purses/​scarves/​accessories that can be purchased. Be warned that sometimes it’s a lot higher-​priced than, say, Hallmark.
Service has always been polite. If you are purchasing a gift of some sort, though, do check the other exact gifts to make sure that all are the same price. Hubby and I bought one of the Jellycat plushes but, unfortunately, we picked and paid for one of the more expensively priced ones. When I tried to show the salesgirl the exact same Jellycat plush but for a lower price (I think it was a $ 3 or $ 4 difference), she said that it was different, and she couldn’t make the change or give us a refund. Bummer.
Anyways, hubby is a sweetheart and he knows I enjoy this store, so he tends to get me a card from here. :) Very pretty cards, and quality isn’t bad.

Cards, stationery and knick-​knacks are my weakness so I, of course, love this store!
If you are in need of a gift for someone and don’t know what to buy, this is a great store to go to because you can pick up a really nice card and some kind of unique knick-​knack for the recipient (Paris post-​it notes, travel journals, cute things with quotes, etc.)
They also have very cute statement jewelry (approx. $ 200 for necklaces) that will cost you a bit more than statement jewelry at say Nordstrom’s, but they will also be more unique. I was really tempted to buy several statement necklaces on my last trip to the store, but managed to convince myself that I only really «needed» one since I was also getting a lot of new stationery.
You might ask, is new stationery *really* necessary? To which I answer, «Yes, always!» :P

I love their beautiful cards!
I don’t love their wallet gouging prices!
I know they don’t have cards «from the dog» or «from the cat»!
I hear some people turn their cards into artwork by framing them!
I really like that they have some unique items of knick-​knack to buy!
I feel that the So Coast Plaza location has staff that takes a snotty attitude!
I’m most unsure, however, how I feel when the gift card receiver does not acknowledge the quality of the card, the beauty of the card and I’m left feeling that perhaps I should have gone with Hallmark.

I really miss Babette Schwartz down in San Diego. $ 16 for two birthday cards here at Papyrus? And not nearly the selection. Oh well, live and learn.

Nice, well-​stocked Papyrus location with a good supply of Crane products.
The ladies in the store were very friendly and enthusiastic about stationery, and even checked their latest shipment list for something specific that I wanted (unfortunately they didn’t have it, but I still walked away with some nice thank you notes). Will definitely return if I find myself at South Coast Plaza.

I buy cards only from Papyrus since they have a wide selection of cards for every occasion and are very pretty! The service is always great! They are always helpful in answering questions. I also wrote my vows on a Papyrus card and purchased a guest sign-​in book from here! I always walk out happy knowing that I have found the perfect card!

This is a very nice place with high quality cards. However, it comes with a price. Pun intended. You can get a much cheaper card at Hallmark and the premium you pay here is costly. Some of the cards are cute and memorable and those are worth the extra cost.

The worst.
They can’t pull off creating a custom card for you, even though I called, went in and talked them through my request, and they assured me they could.
They ruined a card I had developed for my 10-​year wedding anniversary … Glue all over the place, and no where for me to sign my name under my custom message. This is a card shop, right? Unbelievably disappointed — now I either have to scratch the card altogether or scramble to find a competent print shop to help me out with 24 hours to work with.
Do not rely on this team to be able to do anything more than sell you a card off the shelf.

I’m so disappointed that i have to write this negative update. I ordered my cards several months ago, and was thrilled about it. But that was when the happiness ended. It took a very very long time to get the cards. Then the envelopes which were a totally different story. I typed 150 sets of names and addresses, saved it and turned off the computer. The next day, i went to the website and it turns out that for some reason my addresses could not be found. At which point, my fiancé and i had to re-​type all the addresses. VERY ANNOYING. Then we waited and waited and waited. Finally the cards arrived and they were wrong. Somehow they had the names and addresses of different people mixed up. I called the store, they said that they would have the envelopes printed at the store. This went on and on for weeks. NOT KIDDING. i went to the store at least twice a week for over a month. I was told to bring the blank envelopes and they would be done that day. After a long long day of work, i go to pick up the envelopes and was told that the girls were too busy and didnt’ get a chance to finish the cards yet and to come back later. SO ANNOYING. I’m planning a wedding here, no time to waste and here i am at papyrus several times a week.
After 9 weeks, the cards are finally done. I realized that i had not saved any cards for me or my mother, so i emailed the store to see if i could order an extra 10 cards, I was told that the minimum was 25. Ok, so how much would it cost. I called them twice before i got in touch with someone who told me that she would try to get a deal for me. I got an email today and it would cost me $ 700 for 25 cards. that’s crazy. a waste of my time. After that i was told that papyrus is there for my printing needs and to keep them in mind. ARE YOU KIDDING ME. HELL NO. NO WAY am i ever going there again or recommending them. SO FRUSTRATING.

I prefer Papyrus over Hallmark because their cards have cuter designs and sometimes you can find some really cute small little gifts.
I’ve been to Papyrus a number of times, but my last visit here was the first time I noticed that they do gift wrapping here, if you are interested in that. I did not ask how much the pricing for that was. but I’m guessing it’s probably much more worth it just to giftwrap items yourself.

Great selections of the cards!
Quick Tip: Buy 3 get 1 free can bring down the price of the card.
Even though the card is a little bit pricey (average $ 6.95) but you know it will bring a BIG smile to the recipient. It’s all worth it.

So expensive but the most gorgeous cards you can get someone special in your life.
We are in the age of emailing, texting, facebooking, tweeting… but receiving a card will always remain priceless… especially when it’s a Papyrus.
Oh, and Buy 3 cards, Get 1 free. Yea, 18 dollars later, you walk out with 4 cards, haha. Again, it’s priceless :) Quit your whining.
Anyway, Papyrus remains my favorite choice of greeting cards.
They have tons of gifts too in the store.

I love Papyrus.
Now, if you’re looking for a ninety-​nine cent card for your grandmother (you cheap bastard!), then this is NOT the place for you.
Their cards can get a little expensive, as can the invitations they make, announcements, etc. But the quality can’t be beat.
When someone gets a card from me, over 90% of the time it is from Papyrus.
This location is inside the mall, on the second floor near the H&M on the Bloomingdales wing, so check it out and see if it’s your style.
Holler!

I love this store. They really do make the BEST CARDS ever. They have a huge selection of cards for all types of occasions. The cards are so pretty and unique. They are a bit pricey but, for the quality of the card you are buying, I think the price is reasonable. Some people love and value cards, others don’t care much for it. I happen to be a card loving fanatic so I enjoy this store very much… so much so, that a regular stop for me is about an hour in the store and the store isn’t that big… They sell more than just cards, you can find little accessories, books, journals and thank you cards so there’s really a lot in the store that is of interest. (at least for someone like me hehe) The customer service isn’t bad, they are very friendly :)

Best. Cards. Ever!
i am here almost every week picking up b’day cards for co-​workers, things to wrap presents in, last minute trinkets. everything is beautiful and the staff i super helpful in finding the PERFECT card for any occasion!
*warning, you will get glitter on you… deal with it*

Grade: A
We had two sets of wedding invitations, one English set and one Vietnamese set. We ordered our English set from Papyrus. Loved them! Prices are very high but were equal to other shops that carried the same brands. During the time we were shopping around for invitations, we were informed of their 20% off custom order; thus, we ended up at Papyrus. The invitation ordering process was easy, though I did have quite a bit of a wait when I came back to see the proof. The invitations were beautiful, but this had more to do with William Arthur and Vera Wang papers than it did with Papyrus. But overall, we had an easy time with Papyrus and would recommend them. I do have to agree a bit with some of the previous reviewers on the Papyrus South Coast Plaza staff. Lauren was nice and friendly, but Maria did seem a bit condescending and all-​knowing when it came to wording and details. But it honestly didn’t hamper my experience with them — I was truly happy with my invitations, but as Vera Wang only goes through William Arthur Printing, you can get the same quality elsewhere. Just find the best deal because their prices are very high (~$ 10 – 15 a set).