Ronin Burrito

Ordered through grubhub recently and 40 mins after I placed my order they canceled it for no reason. Tried calling the phone number listed on their site and on Unilocal — no answer.
Cherry on the top they STILL CHARGED ME for the full amount even though THEY canceled my order and never delivered. Called them again no answer I let the phone ring for 5 minutes. Had to get my money back from grubhub.

Fucking bullshit ordered a $ 50 dollar order through Grub Hub over an hour before they closed. Got an email 1.5 hours later stating they cancelled our order. Bullshit. It’s not fucking tight.

FOOD NEVER ARRIVED. I placed an order on their website at 6pm today and got an email saying my food should arrive between 45 minutes to an hour. Waited until 8:30pm and still no food so I tried calling their phone number but all I got was an automated message saying the voicemail box was full…
I ended up driving 20 minutes to the address listed on their website/​yelp to find out where my food was or to at least make sure my card wasn’t being charged. The address took me to a random house in Costa Mesa… –_​-​??? I wasted a total of 40 minutes driving around trying to get my food only to come back empty handed. If i wanted to drive out for food, I would have gotten something down the street. I’m so disappointed. Never ordering from Ronin Burrito again.

Unilocal should have a 0 Star option.
I’ve ordered from this place as least 3 times and this is the only time that this has occurred. I placed an order for food online (Which I’ve done in the past. Why change it now?) and it hasn’t appeared yet, 2 hours later. What the heck Ronin?
I tried calling the phone number and it goes straight to the mailbox which is no help at all. At this point, I don’t even want the food anymore. Some of the food I ordered is RAW FISH and if you leave it out at room temperature (Nevermind this SoCal Humidity), it can cause food poisoning. Lovely. So much for indulging on Mondays.
Now I’m just waiting to see if the food will really come or if the transaction will go through first so I can refute it ASAP. Never ordering from here again and I’ll tell my roommates to do the same. We actually liked Ronin but if this is what we get, then no thanks. I’ll go over to DelSushi instead. At least I know they have wonderful service and a working phone.
Now off to whip up some last minute fried rice or boxed mac and cheese. College life.
UPDATE: Transaction went through on the 23^rd (Ordered on the 20^th). Called my bank and got my money back.

This is ridiculous! I would give negative stars if i could! We placed our order at 9:50pm and it’s now 12:22am and we still haven’t received our order! This is so unprofessional considering they promise delivery within 45 minutes on their website and Facebook (and we are located at UCI, within the area that they promise). We have already paid for the meal and I have tried to call their number but their voicemail is full and it doesn’t ring. DO NOT eat here unless you just want to give them money for free. My boyfriend and I have assumed our food isn’t coming and lost our money. No doubt I will be letting all my friends know NOT to eat here!
We’re starving, going to go get InNOut instead.
UPDATE: It is now 11:46am the next day. We have NOT received our food. We are demanding a refund and if we can’t get a hold of them, we will call the credit card company to cancel the transaction.

My girlfriend and I got a flyer on our door advertising Ronin Burrito, so we regretfully decided to give it a try. We ordered our food at 9:50 P.M. and it is now 12:25 A.M. and we have yet to receive our food. In order to help rectify the situation we attempted to call them in order to tell them our food is late, yet their phone is disconnected or the mail box is full. Thanks to this business’ poor delivery and communication, my girlfriend and I are unable to order food tonight for one of our rare date nights as all the good food places are closed.
But lets say it arrives in two hours, our food, which is raw, will be spoiled by the time they get here and risk getting sick, or worse. I would avoid this place at all costs, as they clearly do not care about their customers.
It is now 16 hours past the time we ordered and we have not received our food, been able to contact the place via phone, received an e-​mail about our order, or received a refund for our food. Do NOT order from this place.

First of all for this experience, I had to check that 0 stars was not an option.
Delivery took ~2 hours contrary to their advertised 1 hour delivery. We received a call checking to see «if our $ 40 order had arrived yet» saying that, «their computer told them the order had been completed». If they had wanted to know whether or not the delivery had arrived, then they could have called the deliveryman.
Food came with no condiments, napkins, or utensils. Portions are small for the price, especially when compared to the nearby DelSushi with much larger rolls and delivery as well.
Teriyaki Bowl was small and comparable to our dorm food. Not worth the $ 7 they charged for a small takeout box of rice with some pieces of chicken on top. Barely passible for a «Teriyaki Bowl»
While their flagship «sushi burrito» is an interesting idea, the execution is questionable. Smaller than appears to be on their website, packed with «bland rice» as described by my friend, combined with the poor service contrary to advertisement ultimately leaves a rather terrible impression on this first timer and his group of friends.

I decided to retry this place at the request of the owner. I waited a couple months to see if anything had changed in the quality of the food or delivery.
Bottom line for those who don’t want to read further: I had a better experience, but it was still just okay.
I tried to mostly order what I had during the previous order.
My first order was:
Spicy Tuna Roll
Serpent’s Kiss
Kunoichi Crunch
Second Order:
Spicy Tuna Roll
Serpent’s Kiss
The Dragon
The second time around, the food quality was noticeably improved, but still not where I would want it.
Spicy Tuna:
The spicy tuna roll had more flavor this time. It tasted like spicy tuna (which is great because the first time it was so bland it was just a «tuna roll») but it wasn’t flavorful enough for my taste. I think it would benefit from more spice. Maybe a little chili oil, or sriracha and sesame oil or something. I’m no expert at sushi making, but I’ve eaten my fair share and this new spicy tuna was «ok» but not great.
The roll was also somewhat sloppily made. The roll wasn’t entirely cut through in individual slices and so the pieces would stick together somewhat when trying to pull a piece out of the shipping container. Additionally, the rice they use in the sushi tastes and smells and has the same mouth-​feel as the rice used in the «burritos» and it all tastes like rice-​cooker rice you would use to make a rice-​bowl… NOT sushi. Finally, the fish and other items inside the roll were not evenly or equally distributed.
Sushi «Burritos»:
The burritos were noticeably better this time around. There was less rice in the burrito, which made for a better ratio of «filling» to rice. The tempura shrimp inside the burritos kept their crunch through delivery, which I was surprised by. The spicy tuna in the burrito was much more flavorful and spicy than the «spicy tuna» roll.
The «crab» in the burrito’s (which is almost certainly pollock or imitation crab, which is fine) was of such a fine texture it would fall out of the burrito a bit and be messy. I’m not trying to nitpick, just make an observation.
The burrito’s also cam with a new sauce that looked a bit like watered down ranch dressing with wasabi in it. It just tasted like a creamy wasabi sauce. The sauce was ok, but it didn’t really add anything to the sushi burrito. This is probably just a matter of personal taste as it is in a separate container and is certainly optional to use it or not.
Delivery:
I previously placed my order right after the business opened for the evening at 6pm. This time I ordered around 8:20pm and my order again took a while to arrive. It took about an hour and ten to twenty minutes for my delivery to arrive.
Conclusion after revisit:
I think Ronin is ok. It’s certainly not great, but the sushi burrito’s are «unique», and I don’t know any other places that will delivery sushi. I definitely wouldn’t order the sushi again as it’s just not worth the price of admission. The burrito’s are good and unique and if you don’t mind waiting (what feels like a long time) for delivery, it’s an ok option for dining in at home.

Ordered at 9:45 pm and received my order by 10:05 pm. I’m sure they have made a few mistakes in missing quick deliveries but this is the fastest I’ve ever received anything from any delivery service. I ordered the dragon burrito. It was delicious. Sure, it didn’t taste like a dragon roll, but all it was «missing» is maybe the ginger and wasabi you would have with any other sushi order. I can’t complain though, honestly thought the burrito was perfect as well as the delivery!
Perhaps adding sauces on the side would satisfy people’s need for «flavor.» I enjoyed the burrito a lot, but I can see what people felt they were missing from it.

We ordered 2 items with spicy tuna only to learn they were out of spicy tuna. When we asked them to remove it from the order they said they had already charged the card and couldn’t take it off. We had to substitute. The delivery time was reasonable though.
The burritos themselves were okay, the ingredients didn’t seem very fresh and it was mostly rice. The California rolls just kind of fell apart in the box. But it was a decent meal for the amount you pay.

UPDATE: I have ordered again, and the delivery was right on time. I really liked the chicken bowl. Great flavor, was not too dry, and the rice wasn’t mushy at all this time. I also tried the Lost at Sea Burrito, which was also very good. I still say that Ronin Burrito is a very welcome change from the other food delivery options in the area, even if it sometimes may take a bit longer than the others. This time I ordered directly through their website rather than using Grub Hub.
OLD REVIEW: I received a flyer on my door a couple of days ago for Ronin Burrito. My initial thought was what a welcome change this was from all the pizza places and not-​so-​great Chinese food, which it seems is all that is offered in my area delivery wise, and they are open and deliver late!
When I logged onto GrubHub last night, I saw that Ronin Burrito was listed, so I checked out the reviews. Quite a few complaints about delivery, but since the flyer I received said delivery was guaranteed in under 1 hour, I thought maybe they had handled that problem. I decided to place my order, which was $ 20 minimum for free delivery (note: GrubHub was not listed as an ordering method on the flyer). According to GrubHub, they are .9 miles from my apartment.
Like many others on here, my order took almost 2 hours to arrive. The order was placed around 8:15pm and arrived very close to 10:00pm, or maybe a little after. The last time I checked my clock before it arrived was 9:54pm. When it arrived, the poor delivery guy was apologetic, and clearly had been running all over town trying to get the deliveries done. Delivering to apartments makes it that much more difficult, I’m sure. I added the tip when I ordered, which kind of defeats the purpose, so just to warn people, you might want to save the tip for the arrival rather than adding it to the total.
The Food:
First thing I tried was the Beef Bowl. The flavors were good, but the rice was overcooked and mushy, possibly from sitting too long during the delivery time.
I also got the Kunoichi Krunch Burrito, which was large enough to fill me up on its own. The shrimp tempura still had a bit of crunch to them. It was good, but a little bit messy (or I’m not great with paper wrapped food). I thought that nori would be on the outside of the ‘burrito’, kind of like most onigiri, but the nori was inside and the rice was on the outside, like a giant California roll. This one was pretty good.
My last item was spicy tuna roll, which I ordered to get it over $ 20. I saved that for lunch today.

Soooo yummy! We will definitely be repeat customers :) We got the Nameless burrito & the Kunoichi Crunch burrito and both were great! Perfect amount of sauce & filling. We’re in the middle of Costa Mesa & delivery took about 30 minutes, not bad at all. Dangerous how easy it was to order & get delicious food from here ;)

The owner sincerely invited me to give them another chance, and I did. The delivery time is significantly shorter than before. From the time of order to delivery, it only took 34 minutes, compare to the 1 hour 40 minutes it took before. Not the fastest delivery, but it definitely puts the business back on track.
The food: I ordered the The Dragon burrito, and the Godzilla bowl (that I didn’t get to try last time). The burrito was more flavorful than the other ones I have tried before, but I still feel it lacks the required seasoning/​sauce for this type of food. As for the bowl, the beef portion was really good (although a little burnt), but the chicken portion was lacking flavor once again, tastes like a bland Chinese kung pow chicken dish, instead of teriyaki, the chicken breast was also kind of dry.
Added 1 star for improved delivery time, and slightly more flavored burrito. The food is the most important factor for returning customers, and I’m looking forward to more improvements in the future.

I visited my friend in Irvine and decided to get some sushi so he recommended this place to me. After reading the reviews, we decided to pickup the order instead of taking the risk of waiting. We got our food right away after getting there 15 minutes after ordering.
I got The Dragon which tasted great, I highly recommend this. I got pretty full after just this also so I’m glad I didn’t order anything else.
How some people order $ 40 of food for themselves here is beyond me… the portions are huge.

The service:
Good! We got about 20−30min delivery time to our apartment at UCI, which I consider pretty quick, especially for how difficult it can be to navigate all these identical blocks of buildings! They also followed the instructions we gave to not package certain rolls together to take care of an allergy issue, so that was great.
The food:
Not bad, but not great. Avocado rolls have close to zero avocado in them – 95% cucumber with a tiny slice of avocado in there. I couldn’t taste it, and probably wouldn’t have thought it had avocado if I hadn’t known. Disappointing since avocado rolls are normally one of my favorite foods and I’m allergic to so many types of actual sushi.
My boyfriend got the Lost at Sea burrito. He liked it and ate it all, but wasn’t blown away. According to him, the fish was decent but not amazing, and he also missed having the creamy avocado texture. The burrito was pretty big though, a lot more food than most sushi places for that price.

I honestly really like this place!
I would always see my friends post pictures of sushi burritos and I had always wanted to try one. I ordered from Ronin Burrito because I was referred to it by my hall at UCI. Personally, it caught my attention because SUSHI BURRITOS! and also because I love restaurants that deliver late at night WITH FREE DELIVERY (this one is free with an order of $ 20 or over, so I ordered with friends :)). This restaurant delivers until 2am which is right around the time I get hungry. The ordering was simple and it arrived fairly quickly! I was told that it was going to arrive in 45min-​1hour, but I received it in less that 30 min. They also delivered it directly to my room in my hall. It was pretty awesome. The worker was also very nice! :)
I ordered the Serpent’s Kiss and it was pretty good! My friends ordered the Kunoichi Crunch and The Dragon and those were even better. My favorite is the Kunoichi Crunch. They were all very tasty and very filling. The tempura shrimp in each burrito is my favorite part!
I definitely want to try the other burritos and hopefully the rolls and bowls too! Overall, I was very satisfied with my food and the service!!!

These burritos are amazing. It’s like having sushi but 2Xs more fulfilling, I love the fact they are huge and you get what you pay for.
The website is easy to use and friendly to all. It worth the wait.

Very slow service. Over an hour for, in their words, «a simple order». We ordered a beef and chicken bowl and a crunchy roll. Also, there is no statement on the site when ordering as to estimated time and when I called a half hour later to find out why the site said my order was on hold, I was told 20 — 30 minutes.
My chicken bowl was fairly bland and dry.
My wife’s beef bowl was also fairly bland and dry.
My wife also had the crunchy roll. She said that was pretty good.
The 2 stars is for the time. If the expected duration is that long, at least give some sort of indication to that effect. If the delivery had been a little faster, or at least expectations set that it was going to take that long, I might have given them a higher rating.
Just on the food, we give them a ³⁄₅ stars. The teriyaki bowls were not good. I’ve had better chicken teriyaki from a frozen meal.

Cool concept, poorly executed. Me and my wife love sushi and were excited to try this place. We ordered last night and got our food within an hour. At first bite, we both knew this wasn’t any good. The fish was flavorless and the «crunchy» roll was soggy and tasted like old rice and teriyaki sauce. The crunchy burrito I had was so bad I couldn’t finish it and I’ve powered through grocery store sushi.
I should have used my better instincts on this one and saved the 40 bucks. That would have been much better spent at Kappo Honda.

Captain’s log, hour 1:
It’s been an hour since we ordered. The last time we ordered it came within a half hour and the Serpent’s Kiss was amazing.
I’m getting so hungry, my boyfriend’s arm is starting to look delicious. I think I have some ketchup packets from the last time we got Carl’s. It will do nicely. Will update soon, must go find some pepper.
jk it’s here yay food