Had an appointment scheduled for a week. Took the morning off from work because I was told they would come between 8:00a.m. and 11:00a.m. At about 9:00, called them. Was told they had a scheduling problem but would try to get someone right out. They didn’t call me back as promised. Instead, I had to call them back 3 times, but kept getting disconnected once past their voicemail. Finally got Jeremy, the VP at 10:30 on the 1 – 800 number. He apologized, but I reminded him I was the one who had to call back. Wasted a whole morning waiting for them. If this is how they run the business, I don’t want them in my house. My advice is to go with someone different.
Lorie Ann R.
Évaluation du lieu : 5 Laguna Beach, CA
Found this company on ServiceMagic website. Very professional service A+++! Was able to get an appointment within 24 hours to clean the dryer vent and inspect A/C ducts(every other company quoted 1 week!). Tech showed up promptly within service window, was clean, professional and very thorough — absolutely perfectly job. No hidden fees! Customer service over the phone was good also. Receipt was emailed after service. Would give more stars if I was able too! Will definitely use this company again.
Guy L.
Évaluation du lieu : 5 La Jolla, CA
Talk about professional service! Was referred to Sd Air Quality by a neighbor who just had his air ducts cleaned. I was suffering from allergy’s because of the dust etc build up in my a/c ducts over the years. MAJOR improvements after the air duct cleaning! I also had them install a special air filtration system and my allergy levels have basically been reduced to non existent. Would highly recommend their Air duct cleaning services.