Strack Premier Transportation

Have only had great experiences with this company. I have used them for many years, on trips ranging from bus transportation for company wide wine tastings in Napa Valley, to your typical airport transfers. I have never had any issues. The drivers have always been early, have been incredibly professional but friendly, and best of all, have been very flexible and willing to change routes/​plans as sometimes happens. What made me write this review now is the most recent booking experiences i have had with Shannon over the phone. Sometimes going months in between calling her, she seems to always remember my name and is very friendly, quick and helpful. Wanted to make sure her boss Matt was aware of how great she is. ;)

We decided to use a car service because we had to fly in and out of LAX and we were going to be gone for almost 2 weeks. Paying for long term parking plus commuting between South Orange County and LAX in addition to driving after traveling through three countries over 30 hours just didn’t seem like a good idea.
Several people at Mr. B’s office have used Strack and recommended the company. The reservation process was very easy and the pricing was up front with no hidden costs or charges. Even the tip was included ahead of time so we didn’t need to fumble around with that while we were trying to leave and return from our trip. There were no charges tacked on — everything was paid up front.
Communication before our trip and during our return was top notch. We received emails that provided us with the name and contact information for our drivers. On both the departure and arrival our driver was early and had checked all possible traffic snafus so that we could avoid them on our drive. Our return flight got in an hour early and our driver was waiting to meet us when we walked out of the international terminal with our luggage. He took my luggage cart, while Mr. B. followed with his and he had us out of the airport in less than 5 minutes.
Strack is the epitome of what an excellent transportation service company should strive to be. I was extremely satisfied with every part of our service and will use Strack again if we are traveling out of town under similar circumstances. I would easily recommend this company to others.

Just used Strack again and they were awesome. Love their new fleet of sprinter vans. Very high end vehicles!

I am using Strack transportation to head to LA with my staff for an appointment. Wayne is our driver. He is VERY professional! He was early, was kind enough to take a photo of us, and was a great driver! I would totally recommend this transportation company to anyone.

I was very happy with the service, vehicle, driver and our Account Executive Scott. I highly recommend this company. We had a limo to go wine tasting in Los Olivos and compared to all of the other limos we saw at the wineries, we had the best vehicle out there. Our driver was very helpful, suggested wineries, places to eat and always made sure we were doing okay. If I had any questions, I could easily get a hold of Scott and he was very prompt, professional and always made sure that I was taken care of. I will be using this company again, there is no reason to look anywhere else. Top notch! Very, very happy, excellent service and very professional!

Very happy — I found Strack after another local company left me «high and dry» without transportation for 10 business associates. Professional, pleasant customer service, on time, great communication, Sprinter in pristine condition… I highly recommend this company.

Soooooo thorough! I knew there was absolutely nothing to worry about when I booked. The gentleman I spoke with was competent, friendly and helpful. They didn’t have a vehicle for one of the trips I booked, but they handled the transportation for me. I have now booked with Strack 6 times. If you are looking for the cheapest possible way to get from point a to point b, don’t call Strack. But, if you are looking for a safe, clean vehicle with a competent driver and office staff that you know will be on time and do the job flawlessly, THAT is when you call Strack.