The Helmet Man

Awesome service live my new half helmet thanks for a killer deal! Must see Jeff he has great knowledge and is in my book a no pressure sales guy

Great service, great prices all the time!!!

Jeff is kind friendly and awesome! His prices are great and he was very informative. He helped me select the perfect helmet for my very small head. It was very light comfortable and SAFE. I will refer all my friends.

Not my first order with The Helmet Man. I have ordered multiple times. I own and operate a Track Day company here in California so we use a lot of helmets as rentals and need to replace them every few years.
Reason for 1 start on this transaction. I placed an order for 5 Bell Mag-​8 XS Open Faced Auto Helmets that were on Clearance special. We are low on XS helmets currently and I thought it would be a good idea to stock up on a few of them while The Helmet Man was selling them cheap.
I placed the order online and noticed that I was being charged $ 69.99 for shipping on 5 helmets that were only $ 50 total. On the homepage of The Helmet Man’s website they offer automatic FREE shipping on all orders over $ 100. So I added some extra needed items to my shopping cart to put my order over the $ 100 minimum for Free shipping.
Today I received a phone call from a Helmet Man rep (no need to name names). He said that they have a problem on their website and that he could not honor the Free shipping offer on multiple items in the clearance section totaling over $ 100. This is completely understandable as I’m sure they are not making any profit on these items, however when I asked him how much the shipping would be on the 5 helmets without the extra goods he didn’t know. When I asked him how much it would be just for 1 he didn’t know. The website quoted $ 59.99 to ship 1 and $ 69.99 to ship all 5. I’m only about 80 miles from The Helmet Man. I asked if we could work a fair price for shipping ground on all 5. Rep got angry and said he will cancel my order and hung up on me. Very rude!
So I called back; same Rep answered and pretended to be someone else. I told him that if you call a customer who has already checked out and paid for the order online, with a shipping issue you should have at minimum a accurate shipping cost to offer the customer. He hung up on me again after saying that he will cancel my order which was never requested by me, the customer.
Sorry The Helmet Man but you have lost my account and future orders over this very poor customer service experience.

These guys have been around the industry for a long time. I’ve always received very good customer service and Jeff has gone «above and beyond» a few times when I’ve needed help.
I would (and have) recommend these guys to friends and family!
I’ve recently found that Jeff can get good prices on huge selection of Motorsports related accessories … If you don’t see it on their website, call or email Jeff.
He’ll go out of his way to help you out!
I’ve purchased street & dirt bike helmets, kart helmets, marine helmets, shields & bags and even communications systems from Jeff without a problem …
Thanks again Jeff
**Remember,
«If you have a $ 10 head, put it in a $ 10 Helmet!!»
(an old Bell Helmet quote)
GH

The Helmet Man is a Man, a man who can be found online and in person, and when it comes to helmets, in person is always best.
Helmets are allot like shoes, gloves and sunglasses, these are accessories you must TRY before you buy, and The Helmet Man is a store just perfect for that.
BONUS: Friendly honest service at Internet prices!

Stopped in to try on some Bell helmets. Excellent customer service. Very knowledgeable. Will continue to buy my helmets from them. Thanks guys!

I was looking for a new helmet and chose this place to begin my search. Although I didn’t find what I was looking for the staff was beyond helpful. Definitely the kind of service that bring people back. Thanks Jeff for all your help.

This company offers the best and most personal customer service experience I have ever had the pleasure of experiencing.
Jeff made the transaction very smooth. Replies to emails took minutes for reply. I cannot say enough about the positive experience.
A big «Thank You» to The Helmet Man.

Jeff is awesome. I needed a new helmet for my trackdays and The Helmet Man was the only store in Socal that had helmets in stock to try on. He also took the time to do a correct head size measurement for me because I was on the border between sizes. Got my order in and shipping was quick. Definitely recommend this place if you’re looking for any type of helmet.

It feels weird writing a review for an online store, but I feel like I have to because of their exemplary customer service.
So I ordered an auto racing helmet and they drop shipped it directly from the manufacturer to save me some shipping and handling time, but the shipper had the wrong address which screwed up the delivery. I e-​mailed The Helmet Man about it, and Jeff replied literally within 20 minutes and said that he’s working to correct the mistake. He kept in constant contact with me and was quick to address any concerns that I had. In the end, things worked out, and I got my package in a timely manner. Because of Jeff’s prompt and accommodating service, I wouldn’t hesitate to shop at The Helmet Man again.
Thanks, Jeff!

These guys are AWESOME!!! Ordered the helmet yesterday and already wearing it… Great service, excellent pricing. Definately will be recommending them to everyone.