I could not have found a better professional for permanent makeup. Kim keeps the area anesthetized so there is no pain during the procedures. I had eyebrows and eye liner On a scale of 1 – 10, I was at a 1 – 2 for«discomfort«. No real pain. It was comparable to plucking the eyebrows. It took about 3.5 hours. 800.00 out the door. It lasts for several years. I was delighted with her work!