The new Walmart is quite, especially compared to the other one in Council Bluffs. I noticed many of the same faces from the other Walmart now working at this location. It’s easy to navigate and like always, prices as hard to beat anywhere else. The location is literally a mile away from our house, which makes driving in a hurry convenient. One thing you’ll notice that’s new is the cosmetic counter now requires you to either pay for your cosmetic purchase there, of get a locking tin to carry items until you’re ready for checkout. This was due to major theft at the other location. I guess it’s cheaper to pay someone to man the station than it is to lose all that money. And who doesn’t love another Redbox location? I’ve only been there a hand full a times, and each time, something has upset me. With the other location in Council Bluffs, it was always a game of chance with many things… you can 1. Expect to stand in line for quite a while 2. Deal with rude customers who park their cart in the middle of the aisle and won’t move even when you say«excuse me.» 3. Gamble on the chance of getting rotten produce 4. Deal with employees who don’t know where anything is. I thought with the new Walmart opening, things would change. Nope. They still only have 4 checkers(super slllllloooooowwwww checkers) on a super busy Saturday afternoon. There’s hardly anyone ever out on the actual floor helping guests. And to top it off, Walmart rolled out this huge nation-wide program to help consumers eat healthier food. You can see the little green man label next to healthier choices. This is coupled with insurance and consumers are given a card that they use in order to get reimbursed. Each time we’ve gone there, no one knows how to use the card, even the managers. Finally at this last trip, we went to customer service because i was sick of loosing this potential reimbursement for purposefully buying healthy food. They had no idea what it was again… then I asked to speak to a higher up manager We were basically told to come back when it wasn’t as busy in order to speak to a manager. I was pretty pissed walking out of the store.
Kurt S.
Évaluation du lieu : 4 Council Bluffs, IA
Good old Walmart. this Walmart just opened last week and you can definitely tell, in a good way. Everything is super organized, clean, and just new looking. The older woman who checked my wife and I out was a tad slow with ringing us up but I’m sure she’ll get better with time and experience. The only bad things were the floors. They were really slippery so i can see someone who isn’t expecting it, slipping and falling. Other than that, its just like any other Walmart, not super special about this one that sets it apart from any other.