Awesome Toy store! Great when on a way to a party… as they giftwrap for FREE! They are helpful and customer service is wonderful! Staff is helpful and attentive. They carry a wide variety of low to higher priced items.
Frida K.
Évaluation du lieu : 2 Chicago, IL
I have three kids. My mother has 5 grand kids. Between the two of us, we regularly shop at this store. Last month I bought a gift for my son for his birthday. I had it wrapped at the store. The package contained a few smaller boxes and one small item. Later that night when my son opened his gift I noticed that one item wasn’t included in the package. It wasn’t the most expensive item in the world but it wasn’t free. It cost $ 12 and was something my son really wanted. I called the store immediately(even though it was after closing, I wanted to contact them ASAP) and left a detailed message including my name and phone number. I didn’t get a response. I called again. I was put on hold — and left on hold. I called a third time and was asked why I waited so long to resolve the situation. Today is one month since this happened and nothing. I give it two stars because you can find some good things here. But, you can find the same things at Galt Toys, or *play if you’re in Chicago, and most of it can be found at bigger retailers like Toys R Us and Target as well. I won’t be making the 20+ mile drive to this store, or recommending it to my suburban friends again.
Carm B.
Évaluation du lieu : 5 Chicago, IL
What an awesome toy store! They not only have a huge selection of toys for all age ranges but they host neat special events like Rainbow Loom classes and story times. All of the employees that work there are extremely helpful and there are play stations set up all over the store for kids to play. They will wrap your gifts for free and they do a lot of personalization items and they offer birthday/gift wish list buckets. A child can come in and physically pick out toys they would like and a special bucket is made for them and you can come in and shop for them. They have name brands ranging from Lego to Melissa and Doug and many mote. Cool board games, dolls, science experiments, books, jewelry, etc. You can sign up online to receive coupons and also through text messages. They also have a buyers rewards program. Perfect place to stop if you are looking for something unique.