Conroy’s Flowers

Warning! Do not use this place! Your money will be taken, there will be no flowers. The phone staff are rude.
I spent a lot of money and ordered my Mother flowers for Mother’s Day. I opt into any additional fees to make it better. Well… My mother never got the flowers, I found out a week after mothers day. Called them. The staff were very rude on the phone and did not apologize. They did nothing! They wouldn’t send any flowers to my mother without charging me again, They told me I would get a refund. Which I didn’t!

Always come here for flowers service is quick and courteous. Prices are reasonable and they have a pretty wide selection.

Great selections in flowers i cant be any happier. They never disappoint i will be back soon.

If there was an option to leave half a star, I would have, or minus stars. To the asian lady who greeted us with her version of a welcome (a dirty look), be grateful you walked away with $ 45 of my money. I do not recommend this shop to anyone and will not be returning. To be quite frank, I wanted to ditch the flowers on the counter and go to Walgreens for a flower but I was in a hurry.
If you want good flowers stay on Grand across from Oakdale cemetary (R&A) flowers. Amazing customer service at that shop. Conroys on azusa take notes and visit that store.

I went to purchase some flowers here and came out with 3 points
1 (only positive point) the lady made the flowers I picked into a beautiful arrangement
2 I didn’t get the happy to see you welcome to my flower shop like with others
3 the flowers (with exception to 1 rose) died literally the next day
With this I can say I wouldn’t recommend this shop and won’t be returning.

Called them and inquired about a corsage that I saw on the
website. They said they don’t have that particular flower so I decided to go to the store. This was for my grandson to give his date for homecoming. Both ladies at the store are VERY hard to understand and when they start talking among themselves in their native language it is very irritating! I decided on a carnation corsage and boutonnière with royal blue ribbon. The lady shows me baby blue ribbon and I told her no. I told her I was an AARP member and their ad says that I get a discount. She takes 10% off ($ 3.00) and I give her 2– $ 20’s. She gives me the wrong change. I try to show her how to count back the coins and bills but she does not understand. She continued to try to short change me but I think I finally taught her how to count change. My husband took my grandson to pick up the order the next day. I could not believe the teeny tiny product he brought home! It looked nothing like the picture and the carnations were tiny and shriveled. She told him that she’d run out of corsage boxes so she put the items in what looked like a «to go» box with no lid! Ended up paying $ 30 for 3 shriveled up carnations, some ribbon and a pin in a «to go» box! I will NEVER, EVER, EVER go back to this store! I won’t use
either since this is the closest florist to us that they use. I find that Flowers by Robert Taylor does a MUCH better job and they speak english too!

This shop is unbelievable! Either the «florists» SUCK or FALSE ADVERTISEMENT!
My order looks way different than what’s shown on the website. The site shows full beautiful vibrant flowers… but when received, they arranged it with cheap carnations and some other add ons such as leafs. They use pale colors, Oh, and it’s only half side. I also added happy birthday balloons that they didn’t include.
I ordered online (1800flower) so I had no idea which local shop was gonna get noted for delivery, then to find out its here… Just wow. Like, how hard is it to follow instructions? The simplest arrangement…
I made a complaint to corporate. They kindly responded and called me the next day. gave their apologies, and that they will refund me back for the balloons I paid for and will redeliver. Okay, I’ll settle with that~ A promise made to rearrange it like the website by both «customer service» and «local florist». So I then told my mother she should be expecting another delivery. but nothing came. I called customer service and was told the local florist refused. WTF? Without any notice?
In that regard, I had additional proof of email and so I made another complaint to corporate… promised once again they will deliver the following day… & NOTHING.
This is just so upsetting the fact it has happened twice. Last year they took my money and claimed it was delivered, but receive nothing. Both times for my mother’s birthday too.
I would think there is a slight hint of loyalty for their customers but it appears that customer service can’t even control their contractors.
My business with this company is done, I hope that my complaints will lead to an investigation by upper management on their contractors and how they arrange flowers purchased by customers.
how shameful to fail at everything…

Ordered a large rose bouquet a week ahead of valentines day and received order confirmation that it would be ready to be picked up the day of. Come the day of, I tried contacting the location approximately five times upon arrival but got no answer. I arrived thinking it’d be a easy get in/​get out deal since I had ordered a week ahead but I was completely wrong. Three of their front staff employees were swamped with walk in customers, who themselves, aimlessly walked around and looked as confused as the staff members working. As I waited, I can over hear the front staff members laughing at the small arrangement they were working on as the roses lost it’s pedals. After waiting ten minutes, it took all three employees to fail locating my order and ask the owner for her help. Owner went to the back returned several times continuously, trying to confirm what my order was. After waiting approximately thirty minutes there, they still couldn’t find my order. Finally the owner told me to wait ten minutes, assuming she was going to go make it then and there! I had to cancel my reservations, notify my girlfriend I was going to be late, and still fight traffic on the 10W/​605S/​105W/​405S. After another ten minutes, the owner came to the front handing me over some pathetic, flower wilted, thing of an arrangement. The arrangement had more carnations and fillers than it did roses. The description and picture of the arrangement online looked a lot better than what she was trying to make me take. I immediately told her that I was discontent with the arrangement, it wasn’t what I had ordered, and that I needed something else. She refused saying that that was my order and to check online. I brought up my iPhone, located the picture, and we both counted more than six roses in the arrangement. Told her it didn’t match anything in the picture and I wasn’t going to take it. She then said would you like me to put more roses inside to make it look fuller but I refused because it still wasn’t what I had ordered!!! She said she couldn’t make anything bigger but then suggested I take it without her charging me for the arrangement she half assed five minutes ago. Now, everyone likes free stuff, but no, it was terrible. I left the store empty handed because I was so upset because not only was my order not ready, her attitude to try to make something wrong right, but the fact I wasted my time on this place. I would have had better luck buying something on a street corner than attempting to get something here. Heed my warning, do not purchase flowers here.

Ordered an Orchid arrangement for my mom’s birthday.
What I thought was going to be an easy breezy birthday gift selection turned out to be a nightmare, and I’m still trying to sort things out.
The flowers that were delivered looked NOTHING like the arrangement I chose on the website of 1−800-flowers!
The flowers were poor quality, the «curled leafy affect» that the arrangement was suppose to have was held together by STAPLES!!!
No birthday card, but rather copier paper printed out, folded and STAPLED to another side leaf! #FAIL!!!
2^nd delivery, because 1−800-FLOWERS promised to send a redelivery because of the poor quality, and my mom had to REJECT the delivery because the arrangement was exactly the same thing, STAPLES and all!
TOOOO MUCH!

WOW absolutely amazing flower arrangement. I am very impress with quality to detail and work place into my Valentine’s long stem roses. My girl loves the arrangement that Mrs. Lee made for me. Thank you very much.

Quick in/​Quick out. Helpful, but, not a huge selection! Good for last minute things!

Bought a corsage for my sons prom for $ 32.50. The service by the women behind the counter was hard to understand. She told me there was 4 flowers and they only put 3 when I went to pick it up the day of the prom. The pedals were falling off minutes after my son placed it on his dates wrist. Then on the way to the event a rose fell off. At the event (before they took pictures) another rose fell off!!! The worst ever! Will never go there again!

Went into the shop to to pick up an arrangement for my mother’s birthday. Parking was easy to find and the staff was extremely helpful. I couldn’t find the perfect arrangement in their refridgerator, which was no problem because they whipped up a beautiful arrangement on the spot for me. I spent $ 50 but got this huge gorgeous arrangement, my mom loved them! They even lasted a good 2 weeks, just followed the directions from the store clerk, changed the water often and gave the flowers the «flower food.» Will definitely go back for all my flower needs!

Overpriced and commercial looking flowers. Meager selection. Phone/​internet orders look better than those purchased in-​store; not as good as neighboring florists.
Conroy’s (and the now-​defunct Flowers by Peggy) was our family florist for years. I pretty much had no choice since I wasn’t driving or paying back then. I always thought the prices were high, even back in my Jhigh and HS years. I rarely got out to Conroy’s nowadays, since my tastes have changed and became more cost-​conscious with my money.
When I went there in Valentines 2011 since it was near my work commute. To their credit the place seemed fully staffed.
However, the cashier could have used help for the long line and the selection was abysmal. No bouquets left. The customers stood around were asking each other how they were supposed to order. One customer started picking out flowers and arranged his own bouquet. So the rest followed suit. I witnessed 5 orders and none were less than that $ 50. Watched as several talk about how both selection and service was horrible. You’d think it was rude of them to do so, but they did it politely and truth of the matter was, they were right. The cashier was apologetic, but looked overworked. So did the other ladies arranging the flowers.
Tip: If you want baby’s breath in your selection, make sure you tell them. They might forget.
They loaded all of their phone orders in a van outside. The bouquets looked alot alike and better than anything they had left in the store. This place seemed to me like it cared more towards it’s internet business than customers standing right in front of them.
I figured that I’m not into the big scale, corporatized, pre-​manufactured idea of a florist, when I can now go to an independent neighborhood store and get better service, selection, and pricing. That’s what I do now.

i wanted to send some flowers to my cousin who just has surgery so i decided to order through
. the first arrangement that i picked was not available for delivery for the following day so i had to pick a different one. it was a really pretty arrangement (it was called Pleasantly Pink and the description on the website said that it would contain carnations, lilies, roses, button poms, heather, and salal) i liked that on the website, you could see how the different sizes of arrangements would look like (small, medium and large). i picked the large ($ 64.99) and wrote a little note for the card to be attached and submitted my order. the next day my cousin texts me that she got the flowers and i was curious to see what it looked like so i asked her to send me a pic. i was SO disappointed because it looked NOTHING like the photo on the website and only had carnations, daisies, gerberdaisies and roses. the overall color of the arrangement was ORANGE, not pink and it is obvious that it was not worth $ 65. i understand that when ordering online, it is up to the florist to make the arrangement with what they have in store, and if they dont have exactly what is ordered that they would improvise, BUT i would have expected the arrangement to still be worth the amount that was paid!
i wrote a complaint to the website (it says 100% satisfaction guarantee on the website!) and the next day received an email apologizing and that they will resend another arrangement in a few days of what i had ordered. they also said they will send me a $ 20 off coupon in the mail for my next order. this overall experience made me not want to use
again. i would rather go into a florist and see exactly what would be sent, rather than trust a third party to make a decision, which might not even be the best decision.

Beware of this florist, CONROY’S FLOWERS in Covina from
.
My husband had placed an order 2 weeks before by b-​day thru 1800flowers, and he paid a good amount of money for the flower that he wants it to be delivering to me.
He had order the flower, 3 balloon s (1 «i love you» and 2 «Happy B-​day»)
What’s online:
What’s being delivered:
The flower arrangement is poor, flower is dying and missing balloon. There was no Message card for the note, it just print on a paper and stick it to flower.
Called the Florist, to let them know that flower is poor. They said, «Oh, we didn’t have all the flowers that we needed.»
**** My husband had placed an order 2 weeks before, and they don’t have enough time to get the flower that they need to do the arrangement??? *****
This is the worst flower that I have ever received!!! My husband have called 1800flower to get complain how poor of flower that I have received. They say he have 2 choice. FYI: (customer service is NOT NICE AT ALL)
1. Get credit back and keep the flower, the florist could deal with them.
2. Get redelivered but it has to be the next day.
My husband have selected, credit back because the next day is too late for my B-​day.
The next thing, I know the florist called me, and say they will come and take the flower back, because it was being cancelled.
First of all it is embarrassing to receive a dying flower for your B-​day and now they say they are coming to pick it up!
That is just wrong!!!
Told the florist, that 1800flower said we could keep the flower and they will just need to contact them rereading the issues. The refuse to call them and insisted to come and pick it up! I have told them I will bring my flower back to them myself.
What a WASTED of TIME on my B-​DAY. Therefore, I have made a trip down there to return the dye flower back to them on my B-​Day. Show them why I have refused the flower, and pointed out that the flower is dying. The florist was argued that they have fresh flower! I have show her again, this flower is dying… then she goes oh. just for that one.
At this point, I am over the top of being PISSED OFF.
First of all, I have received a dying flower
Second, they want to pick it up
Third, I have wasted my time on my b-​day to return this dying flower
Forth, the florist still try to argued with me that they have fresh flower when I have point out that flower is dying
Fifth, the order was not complete, as in the missing balloon. The florist excuse was … the driver didn’t see the other part of the order.
BEWARE of this Florist… Don’t shop nor 1800flower!!!