Why do I go here when there are much better LabCorp just a few miles away. Go down this relic sloooow elevator that’s been around since they were invented. Soon as you get to the counter, four people on computers and not one of them say anything for ten minutes… and then they say paperwork. Well that’s a good way to start off a conversation. NOT??? Then she says, go have a seat. Then they call me and I take mom to the room to draw blood. There was one girl that was nice that was drawing blood, but they don’t wear name tags. Kudos to her for having a great smile and cheerful attitude and working with miserable robots. Should be mandatory to wear a name tag.
Mike F.
Évaluation du lieu : 1 Covina, CA
I was NOT thrilled about having to get bloodwork done, but went because I had to. Unfortunately, I get a pretty severe vasovagal response to needles in my body. I told the staff«I need to lay down while you take the blood or I’ll faint.» They dismissed what I said. I repeated it 5 times, and they still insisted I sit in the chair. They drew my blood. I fainted. It was only then that they escorted me to the room where I could lay down. They were the most inconsiderate non-empathic staff I’ve ever had to deal with.
Vanessa F.
Évaluation du lieu : 5 Covina, CA
I just wanted to drop a note that if you are going on a Saturday be sure to arrive a little early as people do line up. It’s okay though, the lab gives out wristbands so it’s not a mad rush for the door. They also fill all the chairs at once so you’re in and out once it’s opened up.
Jennifer Y.
Évaluation du lieu : 2 West Covina, CA
I usually have never had any problems with this company but what the heck! You cannot be closing your doors early. No where on your sheet says last patient comes in at 5:50 or 10 minutes prior to closing. I don’t see that on any company paper. You claiming if we call your office that’s what you say but I don’t care about your word. Time says 6 pm close at 6 not 10 minutes early.