Pioneer Door

After getting recommended by Martin Garage Door customer service and after speaking with Pioneer Door dealer representative, she scheduled an appointment the following day in the morning. The technician arrived around the allotted time of 10am-​12noon. The technician Miguel gave all the good and bad news. The unfortunate news was that the motor and rails had to be replaced because motor was bad and had to replace both motor and rails to get a longer warranty. After installation and as tech was leaving, the sensors were acting up and garage door motor would go up but not down. The technician fixed that part and finally got a working garage door. Miguel was very friendly and helpful. Warranty good for 1 year labor and 6 years on garage door motor & rail combination. Awesome, more than I hoped for. Great service with Pioneer Doors.

Pioneer was mentioned by a couple people on the Nextdoor web site, so I called them. First of all, they were super courteous about letting me know if there was a chance the person would be possibly only 10 minutes late. THEN, the guy is honest and tells me that we *don’t* need to replace the garage door we thought we had to replace. Who’s that honest any more? We just have to replace the opener.

This company was rather delightful to work with the pleasure is all mine. they came to my house about a month ago and installed new springs and put my door back on track. Fixed my garage door at a low price there was no haggling or mess afterwards. Another company had fixed it prior to them coming to take a look. I still had an issue after the first company the first company wanted to install the new door I thought that’s impossible.
Thank you again to pioneer door company for being dependable in serving quality work. I recommend them without any reservations.

Am having my garage door fixed right now — very professional and helped figure out my home warranty coverage too — Sergio is extremely helpful! Thank you!

My last x-​mas gift of the night, a broken tension cable which caused my garage door to jam. Made some calls the next morning and they were either too expensive or couldn’t make it the same day. Called Pioneer Door based on other Unilocal reviews and talked to Michael. Gave me a reasonable quote and said they could come in a couple of hours but actually came in an hour. Spencer, the technician, did a fantastic job fixing the jam and installing the cables in no time. He also pointed out some problems that the last two garage door companies that I hired did. All legit.
Needless to say I will be calling Pioneer Door the next time too and so should you.

Just had my first experience with Pioneer door and it was excellent. The staff were very helpful. I had to get some struts to fix up my sister in-​laws garage door and had trouble finding them, but the folks at Pioneer door were happy to help.

First time using Pioneer Door for a Genie Garage door open that would run but would not lift the door. Spencer came out and diagnosed the problem. Service call was $ 80 plus the part that was broken. He even serviced the door while he was there, oiled the springs, cables and so on.
About a month after the same part went out again. Don’t know if the part was defective or the door open is just going bad. Spencer came out again and replaced the part at no charge. He commended it replace the door opener, but I’m going to ride it out and see if it breaks again before I replace the old Genie opener.
If that happens I wouldn’t hesitate calling pioneer back.

GO WITH THIS COMPANY! Great service! I called and Unilocaled for a couple of days before settling on Pioneer Door. They asked thorough questions to give me a more accurate quote. I wasn’t sure of the door I had (came with the house when we bought it in 2011. I Unilocaled for a quote and called as well and was given the same price. (I found other companies try to lure you in with a basic low quote then prob up the charge when they get to your home. I got different quotes when calling and email from other garage door companies. Pioneer was consistent.) They could of came the same day but I opt for next day. Came on time and even gave a courtesy call that he was on his way. Spencer was my tech. Very friendly and professional. He was a pleasure to have in my home. Fixed my two springs and used my old cables that were still good, which he recommended. He didn’t try to sell me extra, which I liked. And it was done quickly. I Will HIGHLY recommend Pioneer Door to family and friends. Love that they’re a local business too! Great Job Pioneer!

What else can I say again? Pioneer Door out does themselves again!!! To the entire staff: THANK YOU!!! The finished work!!!

I called Pioneer needing my garage door service. They asked the right questions and then showed up early, yes early. The fix was quick and very clean, for a great price. These people are the only ones I will ever call again for this type of work.
Thank you so much Pioneer

Pioneer installed my new garage door and opener in 2005. Everything has been perfect for 10 years! Just had my first problem and emailed the company. Kim expedited an appointment, sent Spencer out to fix it (which by the way was nothing more than a bug that caused some smoking in the unit) and preform a tune up on the opener and door. In this day and age of employees jumping ship and businesses closing down, it’s refreshing to find a company still doing business and their senior employees still working for them. Spencer was the technician who had originally installed the units 10 yrs ago! Great customer service both from the office as well as the technician who came out to represent the company. I highly recommend Pioneer Door Co for both their pricing as well as the all important follow up after sale service.

We went to Pioneer Garage Door because they specialized in custom garage doors. Alan was always prompt, and though the job required a few visits to the house, he gave us a beautiful garage door, custom fit to our unique garage door scenario. He was usually on site in person, addressed our every need, and both he and his staff had excellent communication. We could not be happier with our experience.

I broke my garage door last night. The garage door bend and off track. My boy friend has to cut the cable in order to close it for the night. My friend gave pioneer door contact to me and I was able to get someone via email to come in fix my garage today. Only one guy came. It only took he couple hours to fix all my crew up problems and replace with a super quiet door opener with a very reasonable cost. I am so happy with their professional work. I highly recommend their service.

I have been using Pioneer Door for years. They service my Condo. in West Covina and property in the I. E once a year for maintenance and have installed new garage door openers.
What I love about this company: They sell various models of door openers. Many competitors sell a particular brand and push that brand on customers. Pioneer does not push any particular product.
My Condo. is in a community where two story homes face each other causing a corridor. If you think about Corridors, the sound bounces and you can hear everything; toilets flushing, conversations, TV’s, you name it! My unit had a Genie Brand garage door opener when I bought it. That brand is NOISY! I upgraded to a Marantec Garage Door opener. It is very quiet. It rolls a little slowly too which I think is safer especially if you have children in your home. The Marantec has an enclosed belt drive which I like a lot. I have had no problems with my opener, I have had it for years.
Our property in the I.E. had a Genie too. One day as I was standing in the property kitchen, the garage door opened on it’s own. I was not near the remote control or the wall mount opener. None of the neighbors were driving in or out either. It freaked me out. I read this happens with Genie models. I elected to upgrade to Marantec. Since Pioneer services the I.E. too. I called them. The service Technician was Ryan. He was awesome!
Pioneer Doors also installs standard and very fancy garage doors. I have not used this service. I cannot rate them for doors.

They did an excellent job on installing an automatic garage door at the rental property I previously lived in. They are prompt and on time, with great service men. I will definitely use them again in the future.

This review is long overdue! Our upgraded new garage doors are GORGEOUS!!! Alan has superb customer service skills and he truly delivers a quality product. Any time we’ve called, Alan has responded straight away. We highly recommend Pioneer Door for garage door repairs or replacements like we had. Thank you for our beautiful garage doors Alan!

I had the torsion springs break on my garage door and Ryan came out and replaced them in a fast and professional manner. The price was quoted at $ 185 and that’s exactly what I was charged. He also lubricated all the rollers and joints and thoroughly checked out the operation of the door to make sure everything was working properly. I got a five year warranty on the springs and one year warranty on the labor. Highly recommend!

Needing to replace my archaic garage door opener, I called Pioneer Door due to their great reviews online.
Explained my situation and my needs to Deanne, and she was great in recommending two different openers for my needs. She said the installer would bring both options for the install and go over what would best suit my needs after seeing my garage unit.
Spencer, the installer, called me as he was making his way over to our appointment (on time, bonus!). He was friendly and knowledgeable. Spent a few minutes surveying the garage and asking me what I wanted from my opener. He went over the pros/​cons of both units, and answered all my questions thoroughly. In the end, I decided to go with the Marantec Belt Opener (amazing unit!!).
His install was timely and thorough. Everything was tight and clean, without anything dangling or out of place. I was thoroughly impressed with the opener and the superb installation.
He spent some time going over every aspect of the opener, safety features, operation, the remote, and specific warranty information.
All in all, I was blown away by Spencer and Pioneer Door. I couldn’t be happier with my experience and would recommend them to all!

Garage was working intermittently… Called Pioneer and they were repairing the door within the next hour ! Excellent customer service… Thanks Spencer !!!

I have used Pioneer Door for 15 years. They give excellent service every time.
Just recently my garage door would not close when I was leaving for work. The office staff was helpful and friendly and had a tech out same day. They had the part needed in stock and had it fixed before I got home from work that same day. When I needed a quote for a new door a few years ago (at a different home) they were fast, courteous and fair. I won’t go anywhere else with my garage door needs. If I could I would have them build me one of their beautiful custom doors. They are gorgeous!
I do not own my home but when I told my landlord I wanted to use Pioneer Door, he said «that’s the company I use»!
I would recommend Pioneer door to anyone needing repair service or a new garage door.
I have recommended them to many of my friends.