Shoe Drx

THE BEST SHOP in COVINA… very nice, really clean and reasonable. And polite too!!! I will come back again and tell my friends.

I’ve been here a couple time already but haven’t reviewed yet.
Shop is small, mom and pop deal. I’ve taken 2 pairs of heels and most recently a pair of boots.
Every time I’ve gone in, an older gentleman, presumably the owner, has helped me out. He was always super nice and informative. Answered all my questions.
He fixed my heels for a great price, the first pair the heel was beginning to separate from the sole, and the second pair needed new tips on my heels.
Prices were great and each pair took no more than a week.
I recently took a pair of leather boots, I needed new soles and he reconditioned the leather and re dyed them. There was a bit of color mismatch from the new wedge, but fixed it without a hitch.
I’ll keep coming back.

Now this occurred some time ago, but its certainly relevant to their level and manner of customer service and it cost them a customer. I no longer utilize their services due to having had some repair work performed on a dress boot-​type shoe and only slightly over a month later, the sole began to separate and the Latin male’s first and only comment was to imply that I was in some way at fault for the craftsmanship work and not that it was his own lack of competency.

The padding in my heels was lifting so I dropped off my shoes here and picked them up by the end of the weekend. They look good and was very affordable. I’m content! I’ll be bringing my shoe repairs here for now!

VERY happy with the service here. I’ve brought shoes here before, but the most recent repair really was over the top great.
I have a favorite pair of bi-​color spectator patent leather pumps. I trashed the entire patent leather covering of both heals. Shoe Drx was able to replace and fix my heal like new! I was so happy!
I also had a pair of FitFlops that were just too wide on my foot. These are $ 100 super cushy sandals that my foot kept on twisting out of. Shoe Drx was able to narrow/​tighten the shoes. You couldn’t see the repair and they fit much better on my foot.
He’s also done standard heel replacements on my pumps. He’s well priced & does his work quickly. He can do a rush if you’re in a hurry. Highly recommend. He saved my favorite pumps that I was about to toss!

I’ve been coming here for years and today is a good example of why. I walked in to get the bottom of my heels repaired, expecting to drop them off for pickup at a later date. The owner asked if I wanted to wait while he fixed them now. Um, yes totally! Less than five minutes later, my shoes were fixed and I was walking out the door. Great prices, amazing service, consistently awesome!

I had them replace the insole of my Born leather sandal. The outer sole was in perfect condition so nothing was done to that. Paid $ 30 and picked up my shoes a few days later. I went out of town with my «new» shoes ready to wear them. I took a few steps and started to hear funny sound from the shoes. I had to find a seat and look at the shoes. The outer sole were disintegrating with bits and pieces falling off. I could not believe what is happening to my shoes. The outer sole was in perfect condition before I took them in. So I was stranded literally without any shoes.
I returned to the store explaining what had happened but they would not take responsibility for damages to my outer sole. They want to charge me $ 35 to replace the outer sole. I already paid $ 30 and they ruined my shoes. Why would I pay more to have them make it even worse. Basically I spent money for them to ruin my shoes. I would advise anyone to stay far away from this dishonest business unless you enjoy flushing money down the toilet.

A True Cobbler! Finally a professional cobbler in the area. He has resoled my Nine West boots and men’s work shoes, repaired heels and shined a pair up like new. All our favorite shoes have been saved and given new life here. He is super friendly and talks to you, explaining the repair process. I’m so glad to find this place — and next to the best Mexican restaurant around. He also has a great variety of orthopedic/​walking shoes for sale.

Resoled my vintage wingtips at a very reasonable price. Took so much care of them, stripping off the years of polish and giving them a rich deep color, as well as the beautiful stitch-​work on the welt. No sewing over old stitches but completely removing them and sewing back thru the original holes. Can’t believe this place had no reviews before?