Stater Bros is probably my favorite grocery store. I wish there was one closer to me, but I just go to this one when I’m visiting my mom who lives in the area. What I like about the store is that it’s clean, the prices are lower than other markets, and they always have good sales on seafood and meat(which I buy for my BF). Also, I have found the staff to be pretty friendly and helpful on the occasions that I’ve needed help in locating something. Oh and they carry my favorite frozen treat: Spumoni! Nice job, Stater Bros.
Cindy S.
Évaluation du lieu : 5 Covina, CA
I’ve read a lot of the reviews here and I’ve never have had any bad customer service in any department. Maybe I’ve been going in on the days that everyone is in a great mood, not sure. I read a review about the produce Dept not being stocked well and/or not having enough produce, well in my opinion I think they are stocked good enough and if it’s something I need and they don’t have it I would go to a larger market. Everyone has a right to their opinion and in my opinion this is a neighborhood market so of course you’re not going to find everything but they are well stocked with all the necessities which is good enough for me and most importantly the market well kept and very clean. Another thing I’d like to add is it doesn’t matter what you look like what matters is how your greeted. So for those that have had a bad experience you should point that out to them because if they don’t know how you feel they will never change and their main goal is to keep customers happy. Dear Stater Bros. If you have read the bad reviews, I feel that you should really reach out to these people because in these days businesses are driven by people like us. Hear them out and work something out for them they are your good customers. As for me in my experience I haven’t had a bad one as of now which is why I gave you 5 Stars. I’m happy and I’m sure the other reviewers are too that we have another brand name market in our hood again. Please don’t make enemies fix the issue and if it’s smiling more and being more considerate and helpful then do so. This is coming from a concerned customer.
S G.
Évaluation du lieu : 3 Irvine, CA
The place has it’s good and bad. The good is. the produce dept. is fairly fresh and not as large or extensive in selection of products as one would expect. but it has the basics. The bad is. the employees all look like they just came out of a Munster’s television series re-run. including the female cashier who looks just like the ‘eddie munster’. look-alike contest winner. The ugly is. kids from the college next door. all act like children and do their best to be brainless . Some deals. some not so cool. average for a small store. with basic items. strange thing. there’s an entire isle set aside for toilet paper and paper towels.. those college kids must be spilin it or dumpin it.
Hong N.
Évaluation du lieu : 5 Covina, CA
I went here on Thanks Giving evening. It rained. I was hurry to go home. Luckily many check out aisles opened. No kidding. So great ! I love that and I didn’t have to wait at all. Awesome management ! Steak and salad! The reason I’m here for. Unfortunately Steak runs out very quick especially when it is on sale !! Spinach Dijon salad !! Beyond delicious !! The master chef brings he best combination of flavor together ! My top choice here ! But last night I found sthjng weird that s fricked me out ! The salad is in the plastic bowl ! Awesome ! Convenience for me to bring to school or work ! But do I need to rinse it before I eat? The manufacture should do that? If not then do not place it in the bowl.
John K.
Évaluation du lieu : 5 Covina, CA
Just a quick note of high praise! The checker this morning was wonderful… She stopped at the end of checking me out and found four coupons for me, saving five dollars from my bill!!! Pretty awesome!!! I have never experienced a checker that stopped for a full minute or more to do that… Kudos and then some to this store and their associates!!! Outstanding!!!
SELINA H.
Évaluation du lieu : 1 Covina, CA
Went to purchase 10 turkeys to donate to a local church to give to less fortunate local families, however I was stopped and was told they could NOT sell me more than one turkey unless I filled out a form and provided a tax ID to them. I explained to the manager that I’m not from the actual church, just a person trying to donate to a good cause. They refused to sell me regular priced turkeys that I intended to donate. This is the most ridiculous experience I have ever had. This store is the problem with our society. They are the roadblock for people to do good for others! Not to worry, there are plenty of other stores who are more than happy to sell me regular priced turkeys. I WILLNEVERSHOPATTHISSTOREAGAIN!
Sharie B.
Évaluation du lieu : 2 Glendora, CA
Nice store, but your employees are rude. The nicest ones are in the deli section. Your checkers have no personality and I think if they smiled their face would crack.
Alice Q.
Évaluation du lieu : 5 Long Beach, CA
My go to grocery store since it right around the block. Clean and organized. It’s definitely expensive compared to Asian grocery store but their produce is always fresh! Their service is spectacular, they’re very attentive especially at the produce area.
Claire B.
Évaluation du lieu : 2 Covina, CA
They’re produce is a joke. It looks like they are super stocked but it’s just a ton of the same. The place is understaffed and the staff can be really snippy because of it.
Suzy M.
Évaluation du lieu : 2 Covina, CA
I bought filet mignon this after noon. I specifically told the woman behind the Butcher counter that I did not want the end of the filet roast and I want the steaks an inch thick. I’m getting ready to cook my filets and she gave me the end piece and all if my steaks are sliced uneven. Great, good luck cooking these. The staff was friendly and helpful but next time I’ll ask to see my purchase before it’s wrapped up!
Jenny B.
Évaluation du lieu : 1 West Covina, CA
Horrible customer service. Even from the store manager, who was working on the register I went through. Slammed my cash back with my receipt from my transaction and didn’t even have any courtesy for my business. Never again will I shop here, even Wal-Mart has better customer service.
Ben L.
Évaluation du lieu : 5 Glendora, CA
Clean and organized. Good price for groceries.. Plenty of parking spot. they have good selection of meat all week. good place to shop
Mario A.
Évaluation du lieu : 1 Covina, CA
The long lines at this place are not worth it. Management should have all registers open during the weekend peak hours.
Lisa M.
Évaluation du lieu : 1 Azusa, CA
Clerkes are really rude. I was buying alcohol for a party(a small party maybe 3 bottles.)and the women checking me out made a wow with her lips and rolled her eyes .i ignored it but and then I came back a second time and another clerk insulted me in front of alot of customers saying im a alcoholic because I chose a bigger bottle. Wtf? Do they also comment on girls who buy pads and people who buy whatever? Stop judging and ring my stuff up. jeeze
Johnny D.
Évaluation du lieu : 5 Covina, CA
Glad to see a market close to home. Friendly staff, clean, and well stocked. Always good to shop at night when the store isn’t as busy and you get through the checkout lines in a snap. Oh, and the fried chicken from the deli is yummy. :)
Maria A.
Évaluation du lieu : 5 Covina, CA
I love that we have a Stater’s close by, no more driving to Azusa. My first time shopping here I was happy to see that they have a deli, love their fried and rotisserie chicken! And they even have lunch combos, I don’t recall seeing that at other locations. Bottom line, this place is clean, workers friendly and best of all they’re a hop, skip and jump from me!
Amanda J.
Évaluation du lieu : 2 Rancho Cucamonga, CA
Love the size of this place and the potential… but that’s about it. –_– The meat counter is ALWAYS out of or seriously Low on everyday meats like chicken, ground beef burgers… etc. Simply walking by the fish counter will turn your stomach, I would never feel safe buying any seafood from here. There’s not much more variety of anything but alcohol. I do love the bakery deli area, but again not much in the way of selection. I was really hoping this was going to be like the main stater brothers out in highland in Boulder or at least like Albertson’s, given the size… but it’s kind of just been disappointing. Hopefully with input and suggestion it will get better over time.
Andrew T.
Évaluation du lieu : 2 Anaheim, CA
Am been here twice and the first time I was here I had a good experience. That was on the grand opening. The reason for my two star review is because I called ahead to make sure they accept WIC because I know some supermarket don’t. Anyway I called ahead and asked if they accept Wic and the person on the phone said yes, so I wanted to confirm the location and the person said yes the on on Grand. I drove down there and did my shopping, when I get to checkout the cashier says we’re not accept ing Wic at this time.
Angelia R.
Évaluation du lieu : 5 San Bernardino, CA
service is absolutely wonderful… I know its new but you can tell that this place is going to say clean. The service deli makes the best sandwiches with fresh baked bread. Its really a deal a whole meal for 6 bucks. I have always been a fan of stater brothers but they aren’t really in the la county area, im happy to see this changing. I will be coming back.
Jowel G.
Évaluation du lieu : 4 Covina, CA
Grand Opening! Shiny floors, stocked shelves, a vast selection of wine and liquor, refrigerators that are state of the art, full service meat and seafood department, nearly stacked produce area, hustling deli and bakery. Beverage station with state of the soda machine, icee and coffee machines too! Floral filled with holiday plants and flowers. It’s time to start shopping and will update on the progress soon.