Supercuts

Very disaappointed last visit, I’m not going to say names because other than her, everyone’s been pretty great. Last visit she Messed up my hair, even if I would’ve asked to fix my hair it would be way too short from what I originally came for. I think maybe what I asked for just wasn’t her forte but I thought walking into a hair place you already been certified to perform.
I originally use to have Christie, I never had a problem ever, she hasn’t been scheduled Lately.
No longer recommend this location, sorry.

I went in for color and I had Sam and I’m sooo in love with my hair!!! It turned out better then expected!!! I didn’t think that I would go this light in one visit. I am sooo happy the way my hair was done/​how it turned out! I haven’t dyed my hair in over 8years professionally just used box dye (don’t judge lol at least it was John Frieda) so getting Sam was soooo great. She is updated with what is in. One thing I do suggest is to get the hair treatment they offer!!! You will not be disappointed! And it helps push your hair to the color but doesn’t damage it. I will def be going back for any touch ups or blending

I don’t wanna be so mean but this is the last time I’ll go to super cuts to get my hair washed/​blow dried and curled. I went in yesterday at 3:45 p. m didn’t get called until 5:00. The staff is very nice and the young girl Sam that was going to work on my hair was nice but I think she might need to pay attention more. I clearly said I would like to wash/​blow dry my hair and curl it. She takes about 40 mins to blow dry my hair when it clearly doesn’t take that long. I can blow dry my own hair better then she did in 20 mins. I am not sure if she was trying to curl it with the brush but my hair kept getting knotted to the brush and she would have to keep taking it out. Finally after sitting there for 40 mins she stops and I’m thinking okay she’s gonna curl it. I was already annoyed because my hair was so dry. It smelled great but looked terrible. I could of did a better job ! Anyways my hair didn’t get curled, it was dry and ugly when I left, wait wasn’t worth it and I wasted $ 35 bucks on crap.

I am soooo mad I went to get high lights and I got this wet back look never again will I trust this hair place she messed up my hair…

The employees are great. I love my hair cuts there. They just need more help!

Got friendly and quick service from Nicole. I was able to walk in on a Saturday (after calling ahead and inquiring about prices/​availability) and got taken care of right away. She is friendly and kind. She was patient with me even though I wasn’t 100% sure what I want.
This was my first experience with Supercuts and I was very satisfied. I always recommend it to friends and family who are looking for a good deal.

I just went in for a «supercut», and the service delivered was exceptional. Thank you very much Sam! I’m used to having people butcher my hair cut, so it was definitely a surprise to get out of here feeling positive. For the past decade, I have had my hair cut by several dozen people, and 95% of the time they fail me somehow. Now my win percentage is 100% at this location. Sam is very friendly, takes her time, and ask plenty of questions regarding how you would like your hair cut. Its refreshing when you are clueless as to how you want your hair done and be guided through the process. Give this location a try and you might actually leave feeling like the marketing commercials in 1994. I know you are wondering what I’m talking about, so go look up the 1994 Supercuts Dancing Scissors Commercial. I felt like that pair of scissors after leaving here.
The only negative thing about the experience was the trouble I had with the Supercuts Mobile App. I tried checking in through there but ran into issues. Sam was working but her name does not pop up on the app properly. Her name was completely missing, which is not okay with me. This needs to get fixed asap please! If a manager or owner would take care of this issue, then I would give an additional star to make it 6 out of 5. Luckily it didn’t matter this time since I ran into Sam on this visit, but for the future I need this to work properly or I fear getting butchered hair syndrome again!
Other than that, Great Job Team!

So I attempted and failed to do a brown to silver ombré… the silver came out GREAT! But because of overlapping I turned the brown into ugly gold/​redish brown tones. Luckily Nicole understood and knew exactly what I was ACTUALLY going for! So kind of an ombré in reverse… she fixed the brown and pulled it off beautifully! I love it! Thank you!

Came in for a simple shampoo and blow dry. I’m recovering from surgery and didn’t want to have someone drive me out to my regular stylist. I figured quick and easy probably inexpensive, no problem. The work was fine but when I paid $ 35! I was in shock I should have gone to my stylist or somewhere else… even those new Blow bars are that price but Supercuts?! I’ll never do that again! The quality of the work didn’t equal the price of the service. And I only took $ 35 with me luckily… sorry no tip for her :(

I came in to get my hair done for an interview. I happen to walk in after an old gentleman that was advertising for an H &R Blocks event. There was two hair styles with two clients, both saw us come in but did not greet us and really had us standing around for about five minutes when finally a lady from the back came out and greeted us the gentleman wanted to see if he could speak with the manager. Well the manager was one of the hair styles that totally ignore us was the gentleman start speaking she said «no solicitation» and continue with her client. Leaving the poor gentleman rambling. I tapped him on the shoulder and told him what the rude manager had said. Now as I approach she looks at me and said «I said NO solicitation». I smiled and left. She thought I was with the gentleman. well at the end I was with, out the door.
People there are tons of other beauty salon don’t waist you time on this one. The manager can’t or doesn’t know how to treat individual with respect.

I’ve been coming to this specific salon for several months now and have always had a very pleasant visit and haircut! The wait can be a bit long sometimes but it’s always best to get there as soon as they open. Ask for Christine, Hannah or Vanessa! They’re great stylists and very friendly and personable. I will continue to visit as long as these three are still there! The salon is very well kept. I like the added hot towel after a haircut.

Took both my kids to get hairs cuts! 3 Hair stylists & 2 people working the counter & 2 people waiting! Told us 2 hrs! Very rude! Then they asked us to make appointments! Some people should not deal with the public! What a joke! I’m done with that Supercuts & my family’s (5) monthly haircuts! :(

Just went to this place yesterday and it was great that there was two person working and I didn’t have to wait.
I’m so terrible, I didn’t remember the name of my hairdresser. But she did a good job at it cutting my hair. I will likely come here again. The place is clean and comfortable.
There’s really not much to add. I may update the review later when I find out something else. But I thought I’d get this place busy again.
I didn’t have to wait on a tuesday 5pm evening, but I did see people did say that they had to wait. Not sure if it was just that day. Can’t really tell anyway for if you have to wait or not for any hair salon. Sometimes it’s like people are like all thinking the same thing «MAYBE ITS TIME TO GET MY HAIR DONE TODAY» and sure enough we would see a bunch of people wanting to get their hair done. So go back another day.
Smart right?

Because my first visit was great, I decided to get my hair cut here again. This time I had a different hairdresser. She seemed a little less experienced than the prior hairdresser I had, but nonetheless she cut my hair just fine. Although it was a little shorter than what I had wanted, I grew fond of it. I didn’t catch her name, but she was nice :)

If you gave an hour to spare, which I dont, then cine here. Really? Who waits an hour for a haircut?

I have been following Vanessa for 5 years I live in the ie and I met Vanessa when she was just an employee at the Rancho Cucamonga store, then she got promoted to the Azusa store and there I went diving 30 miles for a haircut. She is well worth the drive. And now she is a manager at her location in Covina. Now the wife and kids drive over 35 miles for a haircut. She is very friendly and attentive. I will follow her wherever she goes, because as a business owner I know that you are only as good as your employees. Thanks Vanessa keep up the great work and customer service.

Ask for Amber! She was really fun and down to earth! I was surprised when she told me she was done cause time passed so quickly with her! Not only did we talk about hair but other fun things as well. She was just so fun and open! :)
I had a wash and haircut with layers and face framing. My hair came out excellent! My hair is now bouncy and alive again thanks to Ambers great work! I will definitely come back just for her.

Vanessa is AMAZING with color! You will not be disappointed :)

My go to place. I’ve been going here for years! I noticed that when the old manager (maricela) stepped down the shop started To have a different aura. It’s not as happy and positive and some of the new girls’ customer service isn’t that great. However I always have a great experience when I get my hair cut. (By maricela lupe Ana or flor) receptionists are nice. Also 2 thumbs up to the new remodeled shop. It looks great! I took a star off because of the new management.

For the past 5 or 6 years, I’d get my haircut here every month or so. The people who work here are friendly and provide excellent customer service. I normally request Tam, but she recently moved to a different salon. Tam always took her time with her clients and did an excellent job with my hair. The men’s haircut is $ 15.50.
You can get an email coupon for $ 1.00 off through the supercuts website.
Xie Xie!