Unique Enterprises

If I could give this place a negative 10 I would. I was moving out of town and needed to have one of the blinds repaired. Norma picked the blind up and told me she would have it back in about a week. A week and a half later I called and told her that we would be moving and I needed back and she said it would be ready that Friday. I then get a call from her staying the truck didn’t come in and it wasn’t ready. I told them I was MOVING! She had also quoted me 90 – 100 dollars to repair. She never told me she had to order the material to repair the blind and after all was said and done it wasn’t ready until another week later. This is the best part… she wanted to charge me more than she quoted and would not even discount it a penny because it was so late. Now she is holding the blind hostage and it doesn’t even belong to me, it belongs to my landlord. If I were you I would pick one of the more reputable blind repair places, stay clear of this one!!!

I had some shades custom made for the house my friends and I recently moved into. The owner was quite personable and we did some haggling but in the end it was a very reasonable price for a great set of shades. I would surely recommend giving them a try!

I have been using UNIQUE ENTERPRISES for over 10 years. Norma (the owner) has done all my drapes and blinds and has always done a superb job. She is always attentive on exactly what I need and want and she gets it done. She is honestly the best in the business. Her prices are reasonable and the workmanship is exceptional. I would never use anyone else. I have recommended her to all my family and friends. If you are looking for someone to handle your drapes/​blinds, NORMA is the one to go to!

By the naked eye, the blinds look exactly the same as when they were delivered to her. We wanted the dark stains removed from the blinds. She told our friend that the staining was from dirt that had penetrated the fabric and that it would not come out. The example we were given was like «painter’s pants» which even though they get laundered always have paint in them afterwards no matter how many times you wash them. They are «clean» but the stains will NEVER come out.
Our dissatisfaction with Unique enterprises is that they lied about never seeing the blinds first, knew the stains would NEVER come out but they took them to clean anyway and charged us for it. So now we have soiled blinds that we cannot use in our remodeled kitchen. What they should have done was refused to take the blinds in the first place. The right thing for this business to do is to refund our $ 105 but I doubt that will happen…
So the owner just wrote me two messages (see below) about how our friend brought the blinds to her and they didn’t pick them up so therefore I’m writing false statements and could be sued for it (I think this says everything we need to know about the owner and her attitude). She’s also claiming she never saw the blinds and that businesses are allowed to charge for their services (really, I didn’t know this). If these messages don’t convince you to steer clear of this business, good luck.
From Gloria the owner: «also you are submitting false info, i never picked up blinds !!!, and knew they were not going to remove stains I never even saw them, you sent them with your freind Mike and he just said to clean them. thats what was done. False statements are i crime! and you can be sued for that!»
«its not a rip off!, We never took anything from u. u sent them to be cleaned, with your freind, we did that. …of coarse we charge for that? did u think it was free? thats what buissness do? we charge for work.»

Very inexpensive for custom blinds. The owner Norma is very nice and gave me a great deal. Also had her make me a roll-​down shade to use as a screen for my projector.