We went through the drive-thru to order a kids meal for my 4 year old, a boy who loves to have fries, apples, AND go-gurt with his meal. I am always happy to pay the extra .50 so he can have all three, especially since at once point he wouldn’t touch fries wearing gloves, yet this is the ONLY McDonald’s in the mid-south area that will not do it. They’ve done it, but told me that next time they wouldn’t do it because they aren’t allowed, and they were a bit rude about it when they told me. I was surprised because we’ve been to several different McDonald’s from Covington to Bartlett and Cordova, and all of them will give us the extra side with no problems. Sometimes I am charged for it, sometimes not, but the point is that this is the only McDonald’s that will not honor that. I tried substituting the go-gurt for the fries since my son didn’t like fries, and they wouldn’t even do that. So my question is, if it’s there for a side option, why should a child be forced to eat fries if he will only let them go to waste? Why shouldn’t he be allowed to choose what he will actually happily eat? This store should take that into consideration in the future, because we won’t be back due to our experience in the drive-thru. Customer Service was not impressive.
Richard F.
Évaluation du lieu : 2 Crestwood, KY
We stopped here on our way to Reelfoot Lake for breakfast. Have to say we’ve been to better ones. I ordered two egg, bacon and cheese biscuits which were fine. My granddaughter, who is a vegetarian, ordered the same but, specifically told the order taker to make sure there was no bacon on the biscuits. We got our order and sat down and sure enough there was bacon on both of hers. Of course we went back up and got replacements but, gee wiz how can you screw up biscuits like that???