Wendy’s

This new location is similar to other locations. It has a Coca Cola Freestyle Machine. I’ve eaten there about 5 times and the service is always polite and quick. I enjoy the Strawberry Fields Salad.

Newly opened in the heart of Covington’s restaurant row, or least the fast track to a heart attack, the most recent addition to the lineup of fast food eateries, I thought Wendy’s would be a welcome addition, when I paid it my first visit for lunch yesterday afternoon. The interior of the restaurant looks great. It’s clean, all of the napkins, lids & plastic utensils are fully stocked & they have a couple of the Coke mixing machines because apparently liking Pepsi in this area is about as popular as homosexuality & gun control.
I was greeted quickly & kept my order fairly simple — a grilled chicken combo & a Double Stack, no cheese, only ketchup. The girl at the counter was friendly & repeated my order back to me correctly. Barely a minute after I’d decided which sugary drink to march toward obesity with, I heard my name called (this was new — Wendy’s takes names now?), & had my order in hand.
My mistake was leaving before checking the order. It wasn’t until I got home that I realized they screwed it up. My «Double Stack, no cheese, only ketchup,» somehow managed to include not only cheese, but pickles, mustard & onions. I realize that orders can be messed up, but the restaurant was not particularly busy (this was around 3:00 p. m & there were maybe 3 other customers in the place) & there were at least half a dozen people in the kitchen. I am terrified to think of what might have happened if I’d asked for no tomato on my grilled chicken sandwich. Well, I suppose I may have had to remove a tomato, which would have sucked pretty hard. I know that generally speaking, in the fast food environment, you’re not dealing with the highest of intellectual achievers, but when you ask them to put fewer things on a sandwich than they normally would, isn’t that a good thing? Fewer steps, perhaps? Anyway, welcome to the neighborhood, Wendy’s. I’ll let this one go, but please, please pay attention to what it says on your screen.