So I am a runner and I do from time to time need to visit a Physical Therapy. I went here two years ago to deal with a hip that I had surgery on and had an amazing experience. So naturally when I needed PT again for a knee, I decided to go back! They have now started to offer gym memberships at the facility which is a change from the last time I was there and that really has changed the place. They bragged that the PTs can now act as Personal Trainers for you too when you workout. But what I had found was that the PT was paying more attention to those at the gym than the patients. I had to search out people to give me the next exercise and also, there was no one around to even watch me do my exercises and make sure I had good form. I felt like I could do a better job at home instead of wasting my money here so I quit going.(It killed me to get a $ 200 bill from them for a terrible experience). At the end they are supposed to do STIM or ice and I never got any of that either because I was the last appointment of the evening and I think they just wanted to get out of there. The only reason that they did not get one star(or zero if I could) was because I had a great experience two years ago!