Splash

Lucky for me, I work very close to the line up of showrooms on Freedom Road and nearly spent an hour of my lunch break a week or two ago browsing Splash.
The sign outside is impressive and the parking lot is always filled with cars. Once you step inside, you’ll see why. The number of samples packed in this showroom is unreal. I walked out with my head spinning with design inspiration. (Unfortunately, my head was really spinning trying to remember everything I saw — no photography allowed.) The selection they offered would be worthy of a 5 star rating.
Unfortunately, the customer service warrants only a 1 star rating. I walked into the showroom and received a chilly greeting from a receptionist who didn’t move from behind her large desk. I asked about kitchens and she merely just pointed the way to go. I walked around a couple other employees who just mustered out an uninterested «hello.»
I’ll definitely be back in the future… To check out the samples. Unless I have a completely different experience, I don’t want to be working with Splash on a project anytime soon.

If you go to Splash, order your items 3 – 4 weeks before your construction begins or you will be waiting — they do not stock any items. If you order Kohler just know they wait til they have numerous orders to place the actual order with the company so you may wait 2 weeks while they get more orders to save on shipping. We used Kristin as our designer from there. She is the owners daughter in law. She is very good with ideas, picking finishes, etc. but they do not provide layouts or any other help to your contractor unless it is a «Splash» contractor. Make sure you know that and ask your contractor if he knows how to install without a layout. Ferguson across the street stocks Kohler & most other bathroom companies products.