THE C. A. L. M. Approach Therapeutic Massage Center

I have been going here for about three years. Lorraine is a great massage therapist. She applies just the right pressure and works out the knots, relieving stress. The rooms are clean and quiet, and the atmosphere is very relaxing. Definitely go for the 90 minutes!

I received 2 gift certificates for the Christmas Holiday for this establishment. The Certificate is dated 12/​20/​2014. It was for a message and another for an Eco-​Fin Hand Treatment. It has an expiration date of March 25, 2015.
When I called today (March 10^th, 2015) to make an appointment, I was told that the ‘Hand Treatment’ was only redeemable if it was in conjunction with a message; and due to the set up required for this treatment, they were un-​willing to honor my gift certificate.
I did in fact have a message at this location. No complaints. My compliant is with the horrific customer service and excuse that I received when I attempted to make an appointment for the hand treatment and redeem my Gift Certificate.
I called today, March 10^th, 2015 to use my Gift Certificate, which expires on March 25^th, 2015, and was told, in so many words, that they could not honor the certificate.
I wonder if they are aware, that in the state of New Jersey, gift certificates may not carry an expiration date.
I am going to make it my business to file complaints with all of the agencies that monitor ethical business practices, and use every inch of Social Media to let everyone and anyone know that this is an un-​ethical, shameful business, which will not honor a gift certificate that they issued.

Love this place. Cheryl is so wonderful to work with and Lorraine has «magic hands.» I have some injuries and they are the only ones I trust. Very calming, tranquil place. No gimmicks. Just truly great massage professionals.

I have been to the CALM Approach twice for hour-​long massages. Each time has been thoroughly enjoyable, relaxing and exactly what i was looking for. The staff is professional and responsive to your needs. I would definitely recommend this place over a chain or even some spas I have been to.

I have been going to The CALM Approach for years! Their staff are knowledgable and professional. The rooms are calming and quiet and stress always stays at the door! A definite must for muscle pain or just finding some precious minutes of pure relaxation!