Terrible customer service from owner. We had a power outage I. Our neighborhood minutes before our afternoon appointment. The cleaners refused to clean without power and told us to reschedule. We have NO carpeting. All floors are wood or tile. There is no reason why they couldn’t sweep and wash floors, dust, wipe down counters and Windows. They charged us the full amount for this visit after doing NOTHING.
Tracy T.
Évaluation du lieu : 1 Coventry, RI
Very poor customer service from owner! Talk about just out for a buck! Cleaning crew showed up 10mins after we had a power loss(a very sunny day) and said they«couldn’t clean without power and we need to reschedule». Now I’m no expert, but I have never used electricity to sweep, dust, clean windows, mop, etc. We have no carpets so no vacuum required! At any rate, the owner, Stephen M. Hunter, said it counts as a missed appointment and he wants to charge the full price! Now as I said I’m no expert, but if I was there, my wife was there, my dust was there, and my dirty floors were there, who missed the appointment???
Jennifer L.
Évaluation du lieu : 5 Johnston, RI
We have had such a great experience with Maidpro! Our home is always cleaned meticulously and our difficult dark wood floors smudge free! Jenny is wonderful and goes out of her way to check in on us and make sure our service is up to par. She has even visited our house personally with our normal cleaner to provide guidance on areas of our home that needed extra attention and ensured they were cleaned perfectly despite it going over our normal time allotment. They have also been wonderful with our three dogs, allowing us to keep them out of their crates during the cleaning. I would highly recommend them! They have saved me invaluable time during the week that I can spend doing something other than cleaning our home after a long day at work!
Taylor V.
Évaluation du lieu : 5 Providence, RI
MaidPro West demonstrates professionalism like no other. My home is pristine and immaculate! I could not ask for more in a cleaning service. When they say 48 point home cleaning they are not kidding! Even my husband and dogs appreciate the house being so clean — and that’s saying something! Thanks, MaidPro West!!!