I am currently looking for a new mattress and a close friend from out of state recommended Sleep Number, so I took a drive down to Garden City to see what they were all about. Jeff, the store manager, eagerly went through all of the mattresses with me to find my fit, and went through a demo to help explain how the SN beds work. Jeff was courteous and did not push me to make a decision, and I walked out with a quote and an email sent to me with the analysis that he went over with me. There is quite a sticker shock, and after looking at reviews online, I am a little hesitant about purchasing a SN bed, but that is at no fault of Jeff’s awesome customer service. I do wish that I looked at the c series beds because they may be a better fit for me price wise, but I can always go back. Don’t be surprised when you walk in that you’ll receive an awesome walk through, even if the product isn’t what you were looking for.