I walked in, as opposed to making an appointment, on an «appointments only» day. Both John and Steve were present. They both went out of their way to make me feel welcome and let me hang out until they had a break in traffic and John gave me a cut. Very professional in both demeanor and execution, he took pains to be sure that what I got was what I wanted. Meanwhile I enjoyed great banter with them and the other clientele, as well as the décor which is traditional barbershop mixed with 12 year old boy’s bedroom and assorted gas station type memorabilia. I think they call the stuff«Petroliana». One thing I think another reviewer mentioned is they don’t stop every five minutes, and in this place the phone rings every five minutes, to take calls and make appointments. Steve let’s them leave a message then calls a whole bunch back at once and sets them up. This is a much more polite way to honor your customer’s time than the other system, IMHO. In any event, The Chop Shop a great way to blow an hour on a rainy afternoon and come away spiffed out. I highly recommend this barbershop, along with making an appointment if, unlike me, you find waiting a hassle.