I hate ADT with a passion now. I had them in Las Vegas and they were great. So of course I went with them when I moved to Florida. BIG mistake, HUGE!!! Worst customer service! I’ve been lied to 3 times now when I’ve called them about them supposedly scheduling a person to come out. They hooked up my system wrong and it took them almost a month to actually come fix it. I should’ve went with another company. Go somewhere that cares, because it is there. My install team couldn’t wait to leave and apparently didn’t finish what they were supposed to do. And their Pulse system sucks, check out the app reviews. You’ll get errors and crap all the time. It sucks.