Diggers Pool Service

DO NOT TRUST their return policy. What is printed on their website and also on the actual product is NOT what actually happens. Believe me, I researched the policy before making a purchase so I would not be met with any surprises. When questioning the actual policy implemented, I was told yet 2 other «policies» and in a rather condescending manner. When I printed the policy from their website and product page, and copied it on our 3^rd email to them, I did NOT receive a reply. I did receive a refund but only what they determined their policy was at that moment. NOT WHAT WAS CLEARLY PRINTED ON THEIR WEBSITE. Shame on Diggers Pool Services.

DO NOT BUY FROM THEM!!! THEIR LINERS ARE NOT WHAT THEY SAY THEY ARE!!! I bought a liner from liner world (aka Diggers Pool Services). They claimed it was 25 gauge — that was a lie. We installed it and FIVE DAYS LATER it tore at the seam, causing 20,000 gallons of water to pour out. Four of my shrubs were de-​rooted and it ended up costing me over $ 1000 to get a new liner installed, plus water and a new pump since my old one blew out since it happened overnight. When I called them, they refunded the cost of the liner but I’m still out $ 1000 due to their sub-​par product. I spoke to the owner (Dave) to try to get some of the ancillary costs re-​couped and he told me liners rip and I should have better read their website. He was also condescending, called me «honey» and told me that this was my problem and if I tried to do anything he’d sue me. I had my prior pool for nearly 10 years and that liner did not rip at the seam, nor has the new one we had put in after his shoddy product was removed. Word to the wise: you get what you pay for. He buys cheap liners from overseas and doesn’t stand by his product. BUYER BEWARE!!!