Comfort Inn & Suites

Got a suite here because rate was reasonable. Room, bed, pool and breakfast were fine. Two complaints:
— Had difficulty getting to sleep due to freeway road noise. Didn’t realize this until turned off TV. Front desk had no earplugs. Tuned in some white noise on the bedside radio. Get a room on the east side, this was not mentioned when I checked in.
— Wifi would not reach to our room 115 at almost end of wing.

This place was great for tired travelers. We arrived late and they had a room, exactly what we wanted~ a king and a queen! I was pleasantly surprised that they had that request. Then, the price was great and on top of it, gave me the AAA discount! It was clean, modern, free wifi, free breakfast and the staff was friendly, and helpful! I dropped my keys down the elevator crack, between the floor and door. The night staff couldn’t get them. She called the manager, who was coming in, the next morning. He brought his flashlight with a strong magnet on it and got them, before I went down to see about them! He was even more friendly and chipper, that morning! the jacuzzi was great and the pool was nice, after a long drive, that night! thanks to a good experience, I will go back, when I go to visit my nephew, again!

Stopped here at 10pm after striking out at multiple other hotels along I-​5. The gentleman working behind the desk was extremely helpful and quickly got us into an awesome room. The room was extremely clean, bed was comfortable.

This place saved my bacon and let me stay in one of their last rooms, at 10pm. All other hotels were booked and I had to leave my hostel because of bed bugs!
The room was immaculate. Service friendly and helpful. The bed was soft with lots of pillows. I didn’t try the breakfast, but lots of other people did and they looked happy.
Thank you!

This review is overdue, as we stayed there May 2014. I was in town for my sister’s wedding and this is where most guests stayed. we stayed in a suite, a room with a King bed, that has an extra room with a pull out couch (perfect for kiddos). A few things worth noting:
The hotel is very clean. Room service always cleaned things up (even when I left my cheap jewelry scattered all over the bed – there was a lot of times we were rushing). Pool area was spotless. Lobby was great and staff was always pleasant and friendly. Many times at hotels staff mumble to each other behind the desk while ignoring the customer. This staff was excellent and always kind and attentive.
Wi fi seemed to work pretty well. No hotel has a perfect connection, but it always connected seamlessly to check email, etc.
Breakfast is pretty good. We stayed a week and there was enough variety of biscuits and gravy, cereal, waffles, etc to not get bored with it. The breakfast gal was really nice. We chatted about the wedding, her going to college, etc. She would ask each day how things were going with the wedding planning when it was just her and I in the room.
The hotel went out of their way to accommodate «wedding stuff.» I had gift bags for all the guests. They could not let me into the rooms (obviously) so I put the names on the bags and when the guest checked in they would give them their gift bag.
We had over 10 rooms worth of guests and all said it was a nice spot. Most had been coming to Creswell for 30+ years to visit family and had never stayed at the hotel. It was convenient and easy to find.
There was a misunderstanding between the bridal couple’s room for one evening, and they could have insisted we pay, but the manager adjusted the fee out of the kindness of his heart. Very much appreciated.
The only downside was one night they had a computer issue with the room cards and all guest had to get new key cards. these things happen at most hotels, but since many of us were staying for 4+ days and had multiple cards for each family member it became More complicated.
The Saturday/​Sunday all our guests were there, there was a golf tournament in Creswell and the rooms were sold out. It was busy, with the lobby packed and a lot of golf bags sitting around. They handled it with grace and did not seemed rattled by it at all.
Lastly, this was during a week when there were major fires in southern CA, where I live, and where the manager used to live. He took time to ask if my home was safe, how far the fires had reached, etc. And so did some of the front desk staff.
it is my opinion that most anyone can LEARN skills to be a good manager and do their job, but it is the manager – and staff – who show kindness, compassion, and interest in their guests (and whatever is stressing their guest out at the time, like organizing a wedding while their home is at risk) who make it a special place to stay.
I added the 5^th star for this reason.
This will be the place we now stay in our annual trip to visit my family.

We stopped here after a long ride in the car in the pouring down rain. Luckily we happened to spot this place from the freeway. What a wonderful surprise. Great value, super clean, great customer service when checking us in, good breakfast in the morning. Everything about this place was like a 5 star hotel except the price. Very reasonable. We definitely will stay here again when we travel I 5.

wait… whatttt??/ There’s a concert in town??? No rooms for 30 miles??? Can it be true. Yes friends… it can be true. Thus we found ourselves at 3 am — after 700 miles in the car and not a room to be found in Eugene, Springfield, or anywhere else it would seem.
Thus a quick phone call to book something far-​far away and I wind up speaking with gem of a woman (no really — she was a gem, no sarcasm) managed to find us the last room in the general area. Only 10 miles out of the way!!! Win!!! She told me that the night audit was ready and waiting for us… and no doubt– he was!
I have checked into my fair share of places in the middle of the night and it usually makes me feel awkward — like your bothering them. This was NOT the case. The young man who checked us in was nothing short of fantastic at his job. Warm and friendly, a great guy to welcome guests and make me feel good about spending more on a room that I wanted (not to say it was overpriced, but when you’re getting the last room in the area — who’s going to complain).
The room was nice — comfortable beds. Continental breakfast was a nice bonus. But could have been organized in a better way. Tables too close to the food made it hard to maneuver around other people. One of the waffle irons was broken on morning #2. The wifi is questionable at best… really questionable at best.
The pool area is so nice. A great big hot tub, plenty of towels and lounge chairs.
There were only three little issues with our stay:
1.) Some super intelligent man (there’s the sarcasm you were looking for) was sitting on the steps to the pool with his ipad or tablet, irritated that the kids were splashing. Seriously? Who takes and ipad INTO the pool. This of course was not the hotels fault… people are idiots — what are you going to do?
2.) There was a room off of our room that we didn’t know about, the door was closed and seemed like the door that would join two separate rooms together for families. With the 3 am check in we didn’t care at all about this door — till it slowly fell open and we thought someone was coming in from another room. The door was missing all its hardware — so there was no way to close and lock it. I called the front desk and the super nice guy from check in filled us in.
3.) Another employee of the hotel was soooooo irritated with us for (heaven forbid) using the elevator. Our good friends have driven down to meet us for pizza. We met at the room, and when the 8 of us left there was a couple taking the same elevator from the third floor. On the way down the elevator stopped on the second floor where this housekeeper (?) waited to take a rollaway bed to a different floor. His obvious displeasure at the full elevator was so over the top it felt like a carrot-​top show. I had encountered him a few times in our day — never a smile or a nod like the rest of the staff– just the clear displeasure of being in the hospitality industry. Which makes it harder for the rest of us.

We stayed there on the spur of the moment. The hotel is newer and the staff were very friendly. The room was big with a king bed and it had a microwave, and refrigerator in the room. There is not a lot in Creswell but our hotel stay was great.

Wow great stay from start to finish! Raina checked me in. She was sweet, friendly and accommodating. The room was large, clean and very comfortable. The room which was very reasonably priced comes with breakfast. So nice!!!
Mike and Drew who worked the front desk were also so helpful and so accommodating. This was a common theme.
A hotel in a small town with a big heart.

Of course I know that this isn’t a «five star» hotel. But for what it is, it is as good as it gets. We paid $ 111.00 + $ 20 for pet (including tax). We rolled up after a long ride and found a polite and helpful man behind the desk. He checked us in quickly and efficiently. We were pleasantly surprised as the room was a little bit bigger than we expected, had a microwave, and small fridge. The room décor was modern, with free and fast wifi. Our only complaint was that the bed was a bit soft (but we like our beds really hard, so we are a bit difficult to please on that). There was a comfortable sofa to relax and read or do wifi. Most importantly the rooms were very clean (and we had a pet friendly room). The shower had great water pressure, and the television worked well. There is a small, but clean pool, jacuzzi and work-​out room. The breakfast had small yogurts, make your own waffles, scrambled eggs etc — not fancy, but pretty good. There was ample parking, and a grocery store in easy walking distance behind the hotel. The front-​desk staff checked us out quickly and we were on our way. We would defiantly stay here again.

Worst stay of my life! Im an elite diamond member! Blood stains in pillows??? Unacceptable! And this is my second time i add a reviw and hope it doesnt get deleted like the first review! Unbeliavable! Totally grossed out! Dont stay here, its expensive and not worth it!

What a great hotel! We have stayed here many times! It looks like a new hotel! The staff is always friendly! The rooms are very clean and comfortable! The beds too are so comfy. Great indoor pool for the kids and they are pet friendly. The area feels safe. My son and I stayed here without my husband last time and had to take the dog out at night and we did not have one problem. Hotel was well lit outside.

New and clean. Highly recommend. Beds a bit soft. Better prices than Eugene and without the traffic and noise. Stop here instead of the big city.

Great place. Room wonderful. Staff all smiling and happy not just putting it on for the guests. Breakfast good. Would stay here again in a heartbeat!

Brand new hotel w/​very friendly staff. Our first time here and we’ll be back. Clean, quiet location.

We stayed here for U of O graduation and it worked out beautifully. Only 5 miles down the road and almost new (cheaper than in town too). Front desk staff were friendly and remembered all the different people in our party staying in three rooms. Beds were very comfortable, windows actually opened out to a view of trees (back side of building) and it was quiet considering it was grad weekend in Eugene! There is a very good market just around the corner for snacks/​sandwiches, etc. Morning breakfast room was a bit stuffy and they didn’t have yogurt, but otherwise it was fine.
Overall this was a great place!