Bank of America

I’ve about had it with Bank of America– wish I never switched! 1– paying $ 12 a month for my account, I was told if I had direct deposit it would take away the fees. I set up direct deposit. For two more months I’m charged $ 12 and you know why? They tell me I need a minimum of $ 200 (ish) dollars deposited once a month. Wellllll I’m a server and I make $ 3 an hour and my checks are hardly $ 20 bi weekly. Then they tell me if I have a student id I can have a free account… OKAY one year ago when I set up my account WHY DIDNT YOU TELL ME THIS. I’ve been a student this whole time. (So I just paid over $ 100 in unecessary fees) they got me $ 26 of the fees back but said the rest they could not (I really don’t believe that but okay) 2– go in today to deposit cash. The atm outside was not accepting cash deposit (this is definitely not the first time) so I go inside to use the atm (which get this. It’s broke too!) I then proceed to get to a bank teller and deposit my cash with her and asked a question regarding when the atm would fixed. She went and asked the manager and came back with my answer. As the manager walked by me I wanted to reassure that the atm would be fixed by midnight so I can deposit my cash when I get off work, and she (her name was Jessica) seemed to be annoyed that I just asked her this question. She said I just told (the bank teller helping me) that they would be fixed by midnight and then walked right away. Very horrible customer service I couldn’t believe a manager had just spoken to me that way. If I could give 0 stars I would. I won’t even go into detail about how I’ve had to ask three times for them to stop emailing me at 3 am these past two weeks.