Dinovite

Absolutely THE WORST garbage you could give your dog! Please people, SAVE YOUR MONEY! Like they say, «If it sounds too good to be true, it usually is.»
Wanted a return, and they refused. They said, I have to keep the packaging after 90 days.
I mean, WHO will try this garbage for 90 days, not like it and THEN, they want you to send the packaging. Um hello McFly?, WHO KEEPS THE PACKAGING FOR 90 DAYS ON ANYTHING THEY BUY!!! FREAKING REALLY?
Maybe I can do that next time I order a Washer and Dryer. I can feed my dogs Dinocrap whilst they play in the empty Washer and Dryer boxes for 90 days. Complete imbeciles, horrid and unprofessional customer service. Actually, I think they consume the product because all they could say to me was «gall dang sorry yall, yalls.» Yeah, thanks Daisy Puke. So disingenuous and GREEDY! The worst that KY has to offer… DINO-​SPITE!
i would have had better results feeding my dog Dynamite than Dinoshaft.

HORRIBLE CUSTOMER SERVICE OR CARE!!! Very expensive products, only one shipping option and now stuck another 4 days until I can get it over the holiday!!!
Just use a DIRECT SHIPPER, Sure-​Post sucks!!!

I ordered the product online. There was an issue with my address as per their software system. They emailed me and held the order for two days instead of calling me about the order IMMEDIATELY. When they finally did call, I asked them what the issue was and they said their system didn’t recognize the address. I told them it was a software issue because my address is correct. I asked why they didn’t call me instead of emailing me because I do not check my email daily and this software issue should have been serious enough for them to call me instead of sending emails for two days. The rep, Mary, was argumentative and refused to overnite the package and accept responsibility for their software issues. The rep also argued about mail going to the local post office vs mail and packages going to the house since this is a rural area.
Having worked in customer service for years the ONE thing I know is customer service reps are the problem-​solvers, that is, if they choose to be. OBVIOUSLY Mary did not choose to handle this appropriately so if Dinovite doesn’t respond in a positive manner to my BBB Complaint they will have lost another customer.

We recently started supplementing our Chihuaha Lola’s food because she had been moving a little slow lately and lost her appetite. Wow, what a difference! She loves the taste of her food and can’t wait for us to feed her. Lola is 12 years old and it’s great to see her jumping around like a puppy. My daughter noticed the difference and has placed an order for her two dogs. Thank you for making such a great product.

POOR CUSTOMER SERVICE. They don’t really care about you. I placed order and realized I ordered wrong product. called within 1 minute of placing order. stated that they were closed for weekend and call back mon or email them. I emailed them. heard back on mon morning.
Hi
Thanks for writing!
I see that this order has already shipped, so I am not able to do anything with it.
Have a great day!
Bethany
In the next correspondence I explained I emailed within 1 minute and not my fault they did not have anyone there all weekend to seem email but had someone ship it out asap???
So basically i am out the shipping cost, return cost and $ 15 restocking fee??? …because they take off for the weekend.

I got this product in August 2015, and though my dogs aren’t as thrilled about the texture– and we are slowly working up to a full scoop-​it really seems to be working. My female has short black fur and she was stinky with the whole yeast business but now even through the heat of summer she smells good and her coat is like expensive satin. She has never looked better. I am reserving the 4^th star because I haven’t used Dinovite the whole 90 days, but so far I have no desire to return it, plan to buy more, and feel good about it.
Each week I have received emails from the business kind of cheering me on and giving advice on getting it into my dogs. I have found that helpful and reassuring.
My dogs are like my kids, and I would do whatever it takes to keep them healthy and happy, so I am glad Dinovite is working so far.

We went all in after hearing the ads on the radio and an extensive review of the website, even incorporated the homemade food recipe (without rice due to chronic ear infections). After six months, shedding has doubled. Our pupster has a UTI infection, double ear infections (both bacterial and yeast), is still scratching and licking his paws. I followed the plan to a ‘T’ so to say I am disappointed is an understatement.

My rescue retriever mix has been on this now for about 2 years — this is the first summer he has NOT had hot spots, and his formerly nasty, oily coat is now a wonderful texture, fluffy and clean. His scratching has diminished A LOT, and I think Dinovite is the answer. He is the only one of my 3 to get it, and has really thrived. About to order more. When I stopped it for a time, his coat started to get bad again, so I will keep him on it for the duration.

I purchased the product for my 2 rescue dogs who have skin issues. I heard the rave commercials thought I would try it. My dogs wouldn’t go near it !! I tried everything to get them to eat with this product mixed in. after a week I gave up.
I called to return the product and was told no. I reminded them of their 100% return policy. They said no still. I will never recommend this company to anyone or do business with them again. It is a scam.

It’s a scam. My dogs didn’t enjoy it at all — it’s like sand even with gravy, water, soft food, hot dogs, eggs, whatever I tried to mix it with to get them to eat it! And it didn’t work AT ALL. I ended up taking them to the vet and our vet confirmed it was a waste of money. They say money back guarantee but you have to pay for the return postage which is at least $ 30.

The short version: Dinovite products work as advertised. Period.
The longer version: we began using Dinovite with our silky terrier. He could have been a case study. Had all the problems: stinky, scratchy, oily coat, bad breath, bad eyes, vet bills. After 90 days on Dinovite our little guy was healthy and like a new dog. He got live out the rest of his days in far better health before passing away of old age.
Having experienced such positive results with our silky terrier we also used Dinovite and LickOchops with our border collie. Same positive results. We also use DogOsuds shampoos now, and it’s equally great stuff. I recommend Dinovite to my friends and family.

Company is extremely poor in responding to product and phone inquiries. Called their contact number and couldn’t get through to any representative of the company. Left several messages and no one bothered to return any of the calls. Recommend not doing business with this company due to their poor customer service.