Sentry Management

There is no wonder this company has so many poor reviews — they are lazy.

I am disgusted with the service at Sentry Management Crofton, MD office which manages several communities. They do not answer the phone or emails. It is a hassle to get things done with them. More so, the HOA board members are rude and disrespectful. There’s this one guy who is just nasty and ignorant and should NOT be on the board. I am unsure how some of them got voted in. I have filed a complaint with the BBB. They have no respect whatsoever for their communities. VERY DISAPPOINTED and they should revisit their board decisions for the community I live in.

This company is absolutely terrible. I live in the Annapolis Overlook community they manage. They don’t enforce any rules, are very lax with their by-​laws, allow Section 8 and the list goes on. The manager is absolutely useless. She comes unprepared for the meetings and as a person who is supposed to listen to the community members and get feedback, she gets very defensive and continually says «this is not my job» or «that’s not my job.» Who says that nowadays in a service position? Our condos have lost value, not only because of the recession, but just how poorly run the community has gotten. You have drug dealers infesting our community and they do nothing to assist us residents. I hope to push for a new management company in the coming year.