Coventry Eyecare Associates

Tonight was my first experience at Coventry and I’m thankful that I found them. Prior to finding Coventry I went to the same doctor for 20+ years, but have moved into the Crystal Lake area and that doctor is too far. After tonight’s experience, I wish Coventry had been my doctor all along!
There was a bit of a mixup with the time of my appointment, but that was handled professionally and fairly. I felt they really put their clients first and want to accommodate them whenever possible.
When I arrived I was greeted in a very friendly and welcoming manner by the ladies at the front desk. Then Sean took me back for some pre-​exam tests. He was friendly and funny while directing me from one machine to the next. I was surprised in such a short amount of time how much of my records and paperwork he remembered so I wasn’t repeating myself.
Dr. Bluemlein walked me through my retinal pictures with great explanation. I felt very comfortable with him and he too had clearly reviewed my info before coming in. That is a surprisingly rare thing with doctors and it’s greatly appreciated by us patients!
Brett and Cindy were put to work helping me find a pair of glasses. I’ve been looking for a specific color for years and that color is apparently very difficult to find. Cindy was reviewing websites while Brett was helping me look through sunglasses and glasses they had in stock. As I was resigning myself to the fact I’d never find the color, they found a pair online with one of their suppliers. They are ordering the frames for me to try when I go back to pick up my new sunglasses. They were both so fun to work with and Brett really understood what I was looking for with the color.
Overall, my experience was fantastic and I’ll happily recommend their office to anyone that is looking for a new eye doctor.

Expensive, but the best selection of high quality/​high fashion frames in town. Very wonderful staff-​patient and helpful! Also the late hours are AWESOME! (till 7pm on Tuesday)