We ordered a table from Reclaimed, and were really excited about it. The top was made from an old bowling alleylane that I used to bowl on in high school out in the ‘burbs. The bowling alley had closed, and Reclaimed had picked up the the lanes to make some really cool furniture, a table of which was on display in their Chicago space before it closed. After our custom ordered piece arrived we found it superficially to be really striking, but we noticed a couple of mistakes upon closer inspection. After contacting Reclaimed about it, they reviewed our claim and completely agreed with us. They then picked up the table and completely remade the top and skirt. The new table was delivered to us within 2 weeks. The table we have now is solid and beautiful, and we couldn’t be happier with it. I’ve never had such good customer service — I’m just blown away by it. They obviously care deeply about customer satisfaction and their reputation. The new(and upgraded) table is stunning.
Ryan B.
Évaluation du lieu : 5 Union, IL
Brent is the man! I hired him to pimp out my wife’s makeup table as a 15th wedding anniversary gift. He came out to my house to discuss design ideas, took measurements and sketched out a design on sight. During the one month lead time I gave him, communication was good with prompt updates when contacted. On the day of my anniversary Brent came to my home o do the install while my wife was at work. Everything was completed as promised and on time. Needless to say my wife was blown away, now I’m the man. Thanks again to Brent and his crew @ #ReclaimedCL for making my anniversary memorable.
M. K.
Évaluation du lieu : 5 Crystal Lake, IL
We had reclaimed design & build a conference room table for our business. We were involved in the process start to finish with pictures of the progress from a paper concept to the end product. The price was comparable to a standard stock conference table from a business furniture store, but instead we received an original show stopping table delivered directly to the office. Highly recommended. Thanks Brent!
Elizabeth P.
Évaluation du lieu : 5 San Francisco, CA
Hiring Brent’s team for a custom coffee table was the best decision we ever made. The color, the design, the construction… Everything is pure perfection. We first hired a different contractor who totally ignored our design specification, added some elements we didn’t want and blatantly disregarded our stain choice. Between delays from him being a total flake and promising to do work he never completed, 6 months later we still didn’t have a table. Enter Reclaimed. We gave Brent our design– he asked a few clarifying question and made suggestions based on experience. We brought a wood sample from another piece of furniture we wanted to compliment and he recommended a custom stain blend. He quoted 6 weeks and we crossed our fingers that we wouldn’t get burned again. We received a couple updates throughout the process on progress and then it was done– in the time frame quoted, at the price quoted. The finished piece is absolutely gorgeous! The craftsmanship on it is incredible– truly heirloom quality. On top of it all, it’s a conversation piece as it was built from a reclaimed bowling lane. It looks like it came from Restoration Hardware except it cost about $ 3K less! Bottom line– they offer some cool refurbished stock pieces and they even sell high quality supplies at a reasonable price(General Finishes cheaper than amazon!). But if you can’t find what you’re liking for, don’t hesitate to hire them for a custom piece of furniture!
Jennifer L.
Évaluation du lieu : 2 Buffalo Grove, IL
I actually drove out to Crystal Lake(from Buffalo Grove) just to check this place out, and I have to say I was kinda disappointed. Let me start with the Positives, and what I liked: — Adorable shop — Love the IDEA of this place, and the collaboration of artists. — Loved the actual items in the store — Girl working seemed somewhat friendly. Not pushy. But here are the negatives, and why I probably won’t be back: — WAY too expensive for my blood. They seemed HIGHLY over-priced. HIGHLY. I’m sorry but i’m not paying $ 700 for your dresser that I could pickup at a resale store for $ 100 and re-finish myself for under a $ 100. It’s outrageous. — Small. I guess based on what I’d seen/heard, i expected more. Bigger. The shop is tiny, thus there really wasn’t a lot of furniture there, so it really wasn’t worth my drive. Overall, what a really cool idea. I really wanted to fall in love with this place, and was really excited to go check it out. But i can’t get over the disappointment of what it actually was. Here’s my compromise: If you’re in the area, definitely stop by and check it out! Maybe you can spend more dough than I, and will find a piece that you absolutely adore. I say, it doesn’t hurt to stop if you’re nearby! Just don’t make a special trip for it. If they ever expand, and lower prices, I’ll most def be back!
Annie H.
Évaluation du lieu : 1 Woodstock, IL
I called this business and was promised a call back. it never happened. I called AGAIN and left a voicemail message and STILL never received a call back. It is called bad business and is really a reflection of overall customer service.
Jason G.
Évaluation du lieu : 3 Crystal Lake, IL
Brent, the owner, seems like a nice guy. I popped in here a few weeks ago. There are some cool«reclaimed» pieces of furniture. In my opinion, it is a bit pricey. I bought two 12″ tin letters for a combined $ 75 w/tax… and I was given a discount. As I was browsing, I asked if he’d be willing to repaint one of the dressers that was on display to match the wall color in my room… he said that it had already been marketed in the current paint color and he would not. I guess he didn’t pick up on my buying signals. His unwillingness to customize to the customer’s requests makes me kind of uninterested to go back. I guess it’s his way or the highway. Keep in mind, this place has re-furbished furniture, not re-purposed. They are only open on Friday, Saturday and Sunday.
Kristina C.
Évaluation du lieu : 5 Chicago, IL
LOVE Reclaimed! I’ve been looking for a vintage kitchen table and after some web browsing I found just what I wanted at Reclaimed. They are so reasonably priced for great quality products. Brent was super helpful, delivered the table to my apt, and even helped set it up. I will definitely be back for more one of a kind pieces!
Nicole W.
Évaluation du lieu : 4 Schaumburg, IL
Looking for a reprinted, reclaimed piece of unique furniture? Get yo’self to Reclaimed! A co-op of more than 20 local artists/designers, this sweet little spot in downtown Crystal Lake is ripe for the homegoods pickin’. I was looking for an antique dresser for my to-be December arrival and I came across a few gorgeously painted pieces of 1930s and 40s furniture. Like an eager Gretel, I followed the breadcrumbs until I landed on Reclaimed’s page! In the actual shop you’ll find everything from handmade pillows to baby goods(I nabbed a recycled t-shirt bib with a Liger on it — score!) and a handful of dressers, end tables, buffets, coffee tables and the like. The style is mostly shabby chic, but if you’re looking for a custom color or type of item, just chat with the owner, Brent, and he may be able to source what you need. Prices are fair for both the materials and design — expect dressers in the $ 350-$ 450 range, end tables $ 75-$ 100 each and coffee tables $ 200-$ 300. As with many antique-y items, be aware that the older furniture may require some extra love… sticking drawers, bowed panels and the like. you may have to invest a bit of extra time and elbow grease in your item. Regardless, I’m really happy with the way Baby W’s dresser came out and it’ll be a great addition to her room.