Tickets Now Com

Avoid this site — I feel scammed & you will too.
I bought 4 tickets & they tacked on $ 150 in, «processing fees.» 30% in processing fees??? I thought surely there was a mistake.
When I called customer service to ask if there was anything that could be done about it, like a reduction in fees or a refund, the representative curtly told me Tickets Now does no refunds, no cancellations under any circumstances. Her attitude screamed, try calling again, it’s pointless. Her reciting of policy was so fluid & rehearsed, I had the feeling that the majority of her time there was telling others the exact same thing… «tough shit.»
I understand that there will be fees for reselling tickets, but $ 150 is absurd, & their attitude towards customers is terrible. I will never use Tickets Now again.

They assured me I would get my tickets paid for or returned and never did. Blamed me for the entire problem, and were not willing to stand by the word of there customer service agents. DO NOT USE as a SELLER !!!

I read all the bad reviews AFTER I placed my order for 4 SF Giants tickets. It was for June and a special event Saturday day game. I found great Club Level tickets ordered them at 6pm and received several emails confirming my order. Worried all night after reading the reviews and to my surprise when I got to work I received an email telling me my tickets were ready to print. Literally less that 12 hours after order placed. I had a great experience with this site! Don’t let the bad reviews scare you!

I bought tickets a year ago for ACM VIP post party, I called numerous times that I had not received anything on this and then I did the day before, one email saying where it was. Long story short after numerous attempts and Mile walks, we were told we needed tickets to get in. I just felt like I’d been scammed.

WOW. yes writing another review due to the show being cancelled and the ticketsnow saying well a show will be postponed and you will use the funds for it, regardless of venue like dislike and no refunds if you can’t even attend the new show. well, they posted a new show i called and emailed ticketsnow, to get tickets which weren’t on sale on their site, they have yet to respond pick up phone or call back or email back. going to definitely turn them into BBB if possible, would hate for others to get Fu*KED like this. dude ticketsnow you might be just starting up, but come on do your job! customer satisfaction is key to staying afloat.
ladies and gents listen up!!! DO NOT USE THIS COMPANY OR SITE. for the price on their website for one ticket, you can purcahse two or more from actual showbox, for some reason or another i was looking at showbox shows and it went to this site to purcahse tickets. pay attention don’t do it. and when you call they are nice about it and tell you yea we get these calls alot, just don’t use our website, we do jack up the prices. LESSON LEARNED AND IF I CAN GET ONE PERSON TO NOT USE THEM, I’M HAPPY. TOTAL RIP OFF FOR SURE.

If I could give zero stars I would. I ordered bleacher tickets online for a Cubs game. I get a confirmation email. All good so far. Then I get a phone call that says I need to call them back to confirm that I really want the tickets. What? I just paid for them. Of course I want them.
So I call them back and I am put on hold for 25 minutes. Finally I get an un identified lady who asks if I can pick up the tickets. I told her the website billed me 15 bucks for delivery and guaranteed delivery before the game. She mumbles something incoherent. I tell her fine I still want the tickets, where do I pick them up. She says I can pick them up at their office next to wrigley field. I tell her that’s fine and assume this hasn’t turned out that poorly.
Well she puts me on hold, comes back and tells me the tickets are gone. I ask her why my tickets are gone if I ordered, confirmed and gave them a credit card?! I was angry but didn’t attack her, simply stating that fact. She hung up on me.
This was a terrible experience. They clearly don’t care about their customers. Please don’t waste your time with this site.

I purchased 3 Katy Perry tickets for a concert in Denver that costs roughly $ 800. Unfortunately I lost the envelope the tickets came in. I phoned tickets now and asked to get a reprint. They said it shouldn’t be a problem but soon got an email that they could not reprint the tickets. The reason was they cannot find the person who actually bought the tickets. I now either have my daughters who will be heart broken or need to purchase 3 more tickets for $ 500 from tickets now. I cannot believe this a happening! Tickets Now fix this now!!!

As a Christmas present my wife had ordered Orioles tickets for opening day. As these tickets were not available to non-​season ticket holders, in December (and subsequently were never opened up to same) they were far more expensive than the face value, but that comes with the territory and should not be a review factor
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The service fee is obviously high as well and I see the reviews about being associated with Ticketmaster and sending tickets to Tickets Now. Again, for me the tickets we wanted were not available through ticketmaster and this was one avenue to obtain them. So, as much as I would like not to pay a $ 75.00 fee, I have a seat.
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The section and row for the seats we purchased were specified, but not the seat number. I see no problem with this.
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The tickets were listed as being available for shipping on March 14, 2014. They were listed to ship March 26, 2014, via UPS second day. This was cutting it too close. We did have to call a couple of times to ensure the ball was rolling. Pure speculation, but I believe this is the only way to ensure you get what you are entitled to. After a few calls we were advised the tickets would ship, from the owners, on March 14^th.
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They shipped, and were received on March 17^th. They were the section and row that we had purchased and life is good… provided we can get in the door come game day. Obviously if you can, get your tickets via a more direct source; however, in a pinch with enough time, this is a viable solution to obtain a luxury to suit your fancy.

Last show was completely booked. Couldn’t get tickets from Amex Concierge, Craigslist nor StubHub. Tickets now had one seller with tickets, they called him to confirm they were available and locked me in. When I got to the venue they were waiting at the venue. I ordered them 2 hours before the show. Amazing experience.

I ordered tickets to a College Football Game through Shell Vacations Club which I have found out uses Ticketsnow as their vendor. I spent alot of time reviewing the seats available before deciding on the tickets to purchase. I paid over $ 200 for 2 tickets in unobstructed seats. When the tickets arrived a week and a half prior to gameday they were for «obstructed view» seats that had a market value printed on the tickets of $ 19.95. I immediately contacted Shell Vacations Club and they contacted Ticketsnow on my behalf. Ticketsnow stated that they would refund half my purchase price if I returned the tickets to them. That was not acceptable… I wanted unobstructed seats or a full refund. They said they don’t typically give refunds, but if I re-​ordered the tickets, paid for them again, and send back the original tickets they would send me new tickets.
It is now 3 days before gameday and I still have not received any tickets and have paid for them twice. I sent back the original tickets & paid $ 19.95 so they could arrive in one day.
Beware of this scam company. And if you are ordering through Shell Vacations Club, make sure they are not using Ticketsnow as their vendor.

I was worried at first — the tickets were claimed to have arrived at my house when in fact they had not been delivered as far as I was concerned (I never found them, the neighbors in the building had not seen them, etc.). Naturally, I feared the worst. Looking up reviews about this company did not make things better on my end.
But, I called customer service and got ahold of a woman, Betty A. Lavender. She was extremely helpful and coordinated me getting a digital replacement of the lost tickets. She was extremely helpful and went back and forth between me and the seller, always calling back within an hour of me leaving a message and personally calling multiple times to keep my updated on the status of my order issue.
Thanks, Betty!

Greedy bunch of ticket pimps.

This company is the worst. I tried to buy tickets 2 times now and they told me both times that sellers of the tickets were fraudulent. Stay away at all costs!!! Got no tickets and my money tied up for weeks… FYI this company is owned by
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negative 10 stars if I could. They are deceptive in their wording and it is important to note that the tickets you purchase with this company are not always available. We bought very important and last minute MLB playoff tix with them. Was told they needed to be verified, and when I called to follow up, was told they were not available. Was also told their ticket listings are not in real time?! wtf?! Also– their service fees and delivery fees are outrageous. I went to stubhub and bought tix in the same row for minimum service fees, and they were emailed to me immediately. Dont use these guys if you really want the tickets you purchase.

Beware! I called in a last minute order for 2 Coldplay tickets. At first, I was told that the tickets would be e-​mailed. Just before the transaction went through, I was told that I had to pick them up at a broker office close to the United Center. When I arrived, the box office was closed and there was a note that said «pick tickets up at United Center will-​call.» There were no tickets at will-​call. The security officer told me that this stuff happens every day.
The company did provide an emergency number. I called it; a broker called me back every 15 minutes stating that he did not know where my tickets were and that he was «home now.» I told him that I would reject the fees at the credit card company. He stated that that was fine.
Now I get a call from Tickets Now stating that I should split the cost of the tickets/​loss with them as I did not show up exactly when the concert started! I was not told that I had to be there for the opening band!
The credit card company will reject the charge. The tickets now representative told me that they could go after me personally. Since that is a threat, now I will be looking to sue. I have never sued anyone but this is crazy. I am going to find out the name of the broker and post it here as well.
Save yourself the aggravation!

can’t give negative star’s, damn. bought chili pepper tix, never got them. a month of trying and a dozen unreturned call’s i find out they we’re fedexed to my house and someone else signed for them? not. in a months time they could not figure how to repring the tix and wouldn’t offer refund.
TERRIBLE CUST. SERVICE.
TERRIBLE EXPERIENCE.
OUT 400.00 AND NO CONCERT. (but i’m sure one of
will be enjoying the concert)
have since sent this to fraud division at my bank, we’ll see.
GOOD LUCK to all of you that don’t believe this or the other review’s of this shabby company.

I was mortified when I could not get Beyonce tickets (at Revel) for her comeback concert series. I continued to watch 3^rd party sites for tickets and was disappointed when I saw the prices at 3 times the face value. I continued to watch and then I saw a ticket for $ 250 for tickets in section 106 (great seats). I instantly bought the tickets, was then worried they were not real b/​c I couldn’t beleive I was so lucky. I called and called and called. 3 days later I got my tickets as promised. The ticket face value was $ 375 and I paid a total of $ 298 (with delivery). Again, being nervous the tickets were not real b/​c it was a computer print out and AGAIN how was I so lucky. Ticketsnow ensured it was veriied and I would be fine, if anything, I would get my money back. When I talked to a rep they mentioned that b/​c it was a 3^rd party site, people can sell the tickets at any price… so if some1 is desperate to get rid of tickets the prices may be cheaper. Went to the show and had NO PROBLEM. So i got my ticket for less than face value, great seats, delivery was on time and Beyonce was amazing. If anything, I suggest watching the prices. Tickets seem to go down closer to the show but be careful you don’t miss them.
No, I don’t work for them. Wanted to write a post b/​c after purchasing my tickets they had such bad reviews I promised to write about my experience.

Gaurantee, that you won’t get your tickets!!! This is an amateur company! They never sent the email with tickets. We show up to the concert with ‘confirmation’ email, but were not admitted. We called the 800 number for customer care, but closed. I called the next morning for the refund, spoke with Danielle, but she claimed ‘tickets’ were emailed. No record of such email, not even in spam box. Dispute with credit card company. This is last time I purchase tickets from this hole-​in-​the-​wall company. They didn’t deliver and didnt stand up to their guarantee to get tickets in time for event.

Wish I could give them zero stars. Purchased tickets months in advance. A few weeks before the event, TicketsNow contacts me to tell me the section/​row they sold me was not available. They offered me a FAR WORSE ROW for the same money. They did NOT offer me equal or better seats, even though equal or better seats were clearly available on their website (at a higher cost to them). When I tried to explain to them that they should get me equal or better seats and eat the cost difference, they said they couldn’t do that. I explained to them that STUB HUB would do exactly that! They didn’t budget. I had them cancel the order, and I found good seats at a cheaper price on Stub Hub five minutes later.
WARNING TO EVERYONE! Read each of the three reviews here on Unilocal.The same thing happened to all three people. The row/​location we purchased was SWITCHED after purchase. In one case, someone made out better. In two cases, TicketsNow tried to stick us with worse seats.

Flaky operation. Avoid at all costs. What should have tipped me off is they won’t give seat numbers on line. Just section and row. The only thing they’re good at is charging your card within 15 seconds of purchase. A few days after the transaction they sent an email with an invoice number a tracking number and the seat locations. The wrong seat locations in the wrong section. Really really bad seats. After several phone calls and long waits on hold they agreed to send tickets similar to the ones I ordered. Being the eternal optimist I figured problem solved but… ten days later when the two day? shipment arrived I found they went ahead and shipped their original crappy seats. I spoke to a bunch more faceless names that could never be reached for follow up and arranged to send them back for an exchange. Today I finally received seats in the section similar to the one that I paid for. They are the worst seats in that section of course but what but what can I do? They got me. They got my money. I just hope they won’t sell my credit card number. incidentally, the tickets I chose and didn’t get are still for sale on their website. Bait and switch?