Dining area, drink station and salsa bar very Clean! Cheerful and attentive staff. Very different experience from other fast food places I’ve visited recently. Chicken and sides were hot and fresh. Cashier Adolfo was very professional. He was patient while we decided on our sides. He was quick to acknowledge the rest of the waiting customers and assured them he would help them as soon as he’d finished with us. Excellent service from a very well trained employee, will be returning to eat here.
Maryann P.
Évaluation du lieu : 1 Bell, CA
They are averaged at 2 stars for a reason! Absolute worst customer service through drive-thru! The worst!!! Long story short, today I ordered my food through drive-thru. The cashier(she turned out to be a manager) got my payment, handed me the food, and shut the window. She forgot to give me salsa so I waited to ask for some, but no one bothered. I actually had to get off and get my own salsa because obviously the people working here can’t bother to help customers. This is actually the 3rd time getting bad service through drive thru. The previous time, some cashier opens the window to hand me the food, all while her attention is inside instead of to me; I couldn’t even reach for the food. She would’ve noticed if she was actually paying attention. Point is, don’t come here. Go to the Bell Gardens location instead. They have a cleaner salsa bar anyway!
Carmen S.
Évaluation du lieu : 1 South Gate, CA
Came here to eat during my lunch break. I ordered a chicken avocado burrito. Went back to work to eat it. I’m like half way into the burrito and I was like wtf where’s the avocado!!! So I called to let them know. They said they would make me a new one. So whatever I went after I got off work to pick up my new burrito. The restaurant smelled like sobaco. This place need some ventilation. I’ve been to other locations. And it smells soo good me da hambre. But no this place it the complete Opposite. Anyway back to my burrito. Came home, opened the burrito up and no joke there’s two mediocre slices of avocado. I wouldn’t have mind if they were decent slices but they were stingy as hell. Like bitch I paid for my avocado better give me my avocado. So disappointed with this location.
Xio C.
Évaluation du lieu : 1 South Gate, CA
The other tips and reviews are right, this place is terrible. They do not have good customer service and they were out of the chicken we ordered. The worst part is they still try to charge you full price for a bad substitution. Seriously don’t go here.
Leslie F.
Évaluation du lieu : 1 Huntington Park, CA
Nothing worst then feeling sick and not wanting to eat anything. I thought I may be able to keep down a chicken leg from the kids meal. Grabbed my food and I made the mistake of not checking my order. Well, to my surprise my order wasn’t complete. The last thing I felt like doing was getting back into the car and driving back there. Just really awful that people are paid to do certain duties that are in their job descriptions and they can’t complete them efficiently. They should really take the time to read some of the reviews on here, so they can improve their customer service. I mean whatever your job is, you should be the best at it.
Alex C.
Évaluation du lieu : 1 Bell, CA
Horrible service. They’re always short on something when ordering… Don’t come t