South Shore Cyclery

Excellent shop. Spent time with me to figure out what bike I should get even though they were very busy. test rode 4. Went out of their way and found a used one downstairs they hadn’t gone through yet, checked it out to make sure it was ready for a test ride. I could take my time and ride around the neighborhood instead of just in the parking lot. helped me pick out a seat. No pressure but stayed with me the whole time I needed them to find exacty what I needed. took time to answer questions. They were willing to make sure everything was perfect have been ready for me to take it home but I decided to come back 3 days later when I could bring the bigger car. Held it for me and called the next day to say it was ready and I could pick it up whenever I wanted. This is no my go to place for bikes.

South Shore Cyclery is the only bike shop in Milwaukee that I will go to anymore. I have been to all the rest and this one is the best. The employees are all so nice and helpful and you can tell that they are genuinely excited not just about bikes but about other people riding bikes. They also don’t care or judge if you are riding a $ 10,000 bike or an old vintage steelframe bike. There are many times that I come in for just a small repair or adjustment and they don’t even charge me a penny. And even when they do charge me it is very reasonable. They have never pressured me to buy anything, which is not the case with some of the other bike stores in Milwaukee. I’m a forever loyal customer!

If you want to buy a bike — this is the place to do it. If you want to get your bike fixed, overhauled, etc. this is the place to do it.

Just here to confirm the star count at 5. This shop is amazing. Their staff is always willing to put your bike up on the rack and give it a look over. They’re knowledgable and really easy to work with. Always willing to help.

I go here for bike repairs. Today I got a flat fixed. They replaced the tube, it cost 13.00 total. To me that was worth it. I was in and out in 10 minutes. In the past they replaced one of my shifters and also fixed my bike seat that would not stay up in position. Prices are very reasonable. You can see a list of service charges on their website.
Like someone else said, they never try and talk you into buying other stuff or making other repairs. They just fix what is wrong and out you go. I am so glad to have a place like this around since we lost our Wheel and Sprocket in South Milwaukee years ago. I would recommend them for any bike repairs you may need!

I was looking for my first road bike about 4 years ago and since I knew one of the guys in the shop, Roy, I thought I would check them out. Spent some time talking to Steve and found a great used Fuji Newest at a very reasonable price.
Since then I have taken my bike there for service, joined on a few group rides and even took the Park Tool School one day maintenance class. Great staff, great mechanics, they treat you with respect and want you to learn about your bike to be a better cyclist and consumer.
Trustworthy, knowledgeable and friendly, fully stocked. What more could you ask for in a bike shop?

These guys saved the day today! I broke a bolt on my BMX bike and couldn’t find something that would work, so I took it over to South Shore and they totally hooked me up.
Great selection of all types of bikes and a really cool «museum» of older bikes on display.
They are also organizing some local events, so check out their website for the latest and greatest!

I’m still on a quest, and also, I’m full of questions.
This quest (for a new bike) took me to South Shore Cyclery earlier this week, and just as in my experience at Truly Spoken, I learned a lot and left feeling like the folks there — Steve, namely — genuinely cared and wanted to help me find something that was right for me.
South Shore’s a Giant dealer, so I test rode a Fuji and Giant. Both were nice, though the Fuji was actually a bit too small, and helped me to better gauge what it is I’m looking for, exactly.
Seems to be a very community-​oriented place, which I dig. It was also super busy for a Tuesday afternoon!
There’s a bike museum at SSC, too, which is super cool. Four big stars, and I plan on going back to talk to Steve more so and to figure out if buying new or building a bike would be my best option. :)

With the death of the local Mom and Pop bike shops, looking for a new bike usually results in a trip to Walmart or the big box sporting goods stores. Add to the dilemma that living in Wisconsin means the bike shops that ARE around are schlepping the former Wisconsin bike — Trek. I didn’t want to be stuck with one choice.
After some exhaustive web searching I settled on a Giant Roam 0. Since there aren’t many Giant dealers my closest was South Shore Cyclery. And thank God for that!
The staff of the shop was SO customer friendly. Through good education and just plain friendliness they helped me find a completely different bike that what I thought I wanted/​needed.
And Leah? What a card! Such a delight to deal with!
I will never ever buy a bike from any place else, despite being pooped on by what seemed like a pterodactyl and finding out that «safety is sexy!»

I was first introduced to this shop during the 2011 Bay View bash where they had a display and a raffle (I didn’t win, boohoo). I was interested in one of the bikes they had but wasn’t going to purchase it right then and there. I did show enough interest, however, for the person working there to be really nice and give me a $ 10 gift certificate.
Fast forward to December 30, the day before said gift certificate expired.
Oh my bank account hurts but I’m still happy. New bike and accessories, I decided I needed a decent bike because I pretty much use it as a car and the ones you can buy at the major retailers don’t cut it for the work I put it through (city roads, heavy groceries, the occasional bulky load, etc.). I also didn’t want to buy a super expensive bike, but I went in knowing this was not going to be a cheap trip either.
I was greeted by Steve who asked what I was looking for. He showed me a few bikes which were within my price range and could handle the work load I required of it. I picked out one of them and spent at least an hour looking at and picking out toys to tack on (rear view mirrors, rack, giant front basket, lights, clown horn, etc.). He helped me out with the toys too, showing me the advantages/​disadvantages of some items (such as the different mirrors and a neat bungee mesh thing). If I wanted to see an item in action he opened it and let me play with it (putting together a mirror so I could see it, putting batteries into lights, etc.). I left with my credit card on life support and my bike in the shop to have the new toys attached free of charge since I just paid for a new bike.
Fast forward again to today: I picked up my bike and put my credit card into a slight relapse of the trauma I put it through on Friday. My bike was ready (he forgot the mirrors, which he very quickly remedied by putting them on) and I needed a few more things: a new helmet (mine is pretty old and needed replacing, he even helped me adjust it to my head so it was ready to go), more reflectors for the wheels, and some reflective leg straps. He didn’t have enough of the reflectors I wanted to buy (I bought two packs instead of three) but he had a few miscellaneous ones on hand he just gave me for free (score!).
The whole time Steve was helpful and polite. Very patient because I was looking at and playing with and asking questions about everything. Quiet, customer oriented guy. He even opened the door for me when I left so it was easy to get the bike through the door. He told me after a month of actually riding the bike to take it in to make sure it was holding up alright, how many other bike stores have this?! I don’t know when I’ll really be able to ride (at the moment it feels like 5 degrees out there and I would end up with flat tires) but when that month is over I’m sure they’ll do just as well as I have experienced these last few days at their store.
The funny thing is that I’ve been talking about getting all this with my hubby for over a year. If it weren’t for seeing them at the Bash and getting the certificate I probably wouldn’t have known about this shop or had the incentive to visit here at all and would have gone to the place closer to home. Please give this place a visit if you are a bicycle rider, it is a great place with great customer service and lots of neat old bikes and gear to gawk at. You can even watch them working on bikes, no hiding in some back room. A+++ :-)

This is a great store. I’m sure the other employees are good, but Steve is great — he is extremely knowledgeable, and very friendly. Unlike bike shop employees at most other places, he actually pays attention to you, and seems legitimately interested in getting the exact right bike for you. The shop also has a great selection of bikes, and can fit the needs of anyone from roadies (like me) to around-​town cyclists (like my wife). Definitely recommended — especially over all of the impersonal chain-​stores that all have the exact same bikes as each other.