Pizza Hut

01/​10/​2016 We’ve dined with this specific place twice so far. Once for the Super Bowl a few years ago. Took FOREVER for carry out but that was our fault. Didn’t call ahead of time and ordered multiple pizzas. This time, we opted for delivery. They charged us 3.50 for delivery 7 – 9 minutes away according to Google Maps. Our food came with two minutes to spare on the online timer and we had the correct amount of items in our order, BUT they missed the (free so I don’t really care) crust seasoning on our pizza and the Marshmallows (not free since I ordered the «Hot Chocolate Brownie i/​o the plain chocolate brownie which cost a dollar or so more) on our dessert.
Created our own pizza, a large stuffed crust (sans the requested garlic buttery free crust dust) Classic Marinara Sauce, Ham, Bacon, Pepperoni, Premium Salami. Was tasty but a bit greasy, and the sauce is silly sweet (it’s chain pizza) Waffle Fries (seasoned, a bit crispier than I like them but okay) a meaty marinara pasta dish, Very soft noodles, good spice, could use a tinge more cheese but probably will order again. (Side note: it came with 5 bread sticks and they were garlicy and buttery and had parmesan dust on them so I think that’s where our pizzas crust dust went) a two liter of diet pepsi and the wanted but not received Hot Chocolate Brownie. We got the plain chocolate chip brownie, was still pretty good, fudgey when warm but not what I ordered. Total (includes delivery amount but not tip) $ 47.72. I think the pizza itself was almost 19 dollars. We didn’t add extra cheese or double meat.
So this place is fine. I think that you could probably find coupons online or become a frequent flyer or whatever with chain places and it would be worth it. When I do eat here again I may consider saving the 3.50 for delivery and picking it up myself. Then again, no I won’t, I’m lazy and that’s why I ordered from here today in the first place. Ultimately ACCURACY is better than SPEED with some people, so if they’d taken the extra two minutes they might have been able to throw a handful of marshmallows on the brownie.

Ordered pizza here tonight and waited an hour for it. Once I got it, it was still half raw. I hate this place. If my kid didn’t get the free Book-​It coupons and beg to go, I’d never eat here again.

Delivery took 2 hours called to ask how much longer the girl got an attitude and put me on hold. Once delivery got to its destination I was missing items I ordered. This place is still as bad as it was before the fire!!!

This is the only Pizza Hut location in all of Culpeper. I almost always order delivery when it comes to pizza and this location does not offer delivery! And since it is the only location, I can’t call another one to get delivery. What?!? Does Pizza Hut not like business? Do they like to do less in sales? They are really sabotaging themselves by not offering delivery when the other pizza chains (Domino’s, Papa John’s, etc.) offer delivery.
I don’t need excuses or whining and crying. Just about every single Pizza Hut in a 100 mile radius offers delivery, so there just isn’t any excuse that they can offer that is valid in my opinion, other then they are too lazy!
When it comes to sides, Pizza Hut has my favorite sides. Papa John’s has my favorite pizza. And Domino’s is good for when I need to save a $. But since I can’t get Pizza Hut pizza since they don’t deliver, they automatically get 1 star from me.

First off, let me preface this by saying that we are NOT Pizza Hut fans. Way back when dinosaurs roamed the earth, Pizza Hut was actually a pretty good pizza franchise. But like the dinosaurs, those days are long gone.
However, on another food site someone mentioned that while they too disliked Pizza Hut, they found their chicken wings more than decent. And since on Wednesdays Pizza Hut discounts their wings (8 for $ 4 vs. the normal price of 8 for $ 7), last night we decided to take some out & give them a try
Wings are available in «Traditional» (bone in), «Boneless», & «Crispy» (which are breaded) & they offer seven sauces, plus one «naked» (which I guess you could buy & toss at home with your own sauces). So I ordered (all «Traditional») one 8-​piece order each of their hottest — «Burnin Hot» — along with «Spicy BBQ», «Lemon Pepper», & «Garlic Parmesan». Dipping sauces — normally a freebie with wings — strangely cost extra here ($.50 for a little plastic cup), so I passed on that since I always have good blue cheese dressing on hand at home.
Ordered on the phone & was told that it would be 25 minutes! Wow! Assumed they must be über busy, it being «discount wing night», but 25 minutes later I arrived (7 p.m.) to find a TOTALLY empty restaurant except for one woman who arrived just ahead of me to also pick up a takeout order. It was sort of creepy, since they have limited lighting in the parking lot & the tinted windows & lack of patrons almost made it look as though they weren’t open at all. But my order was ready & employee/​cashier was friendly.
Arriving home, wings were hot temperature-​wise & medium/​small like most wing places serve these days (which is why I normally prefer to make mine fresh at home). Chicken wings were perfectly cooked — neither raw nor incinerated — & in foil-​lined cardboard boxes, each clearly marked re: which flavor was in which box. As for the sauces/​flavors, the «Burnin’ Hot» was the lone standout. Medium hot/​zippy. The rest were «okay» — nothing special. (Buffalo Wild Wings sauces, which we buy by the bottle to make our own wings at home, are MUCH better, which isn’t very surprising.)
Bottom line: If it’s Wednesday Wing Night at Pizza Hut, we’re pressed for time, & have a taste for some quick wings, a couple of orders of «Burnin’ Hot» wings from Pizza Hut won’t be out of place. (However, I decidedly would NOT pay $ 7 an order for them. Wednesdays only for us — lol!)

This Pizza Hut doesn’t offer delivery, so that sucks right off the bat. I called one night to do carryout & ordered a stuffed crust pizza — they were all out. All out of stuffed crust? K… so I asked for the cheesy bites pizza. All out of that too, so we ended up ordering from another place in town.
A couple weeks later we decided to try again. This time, we ordered stuffed crust & an order of wings. We drive to Pizza Hut to pick it up & the pizza is ready, but no wings. We had to wait another 15 minutes for the wings, which was inconvenient, but they did give us an additional order of wings for free to make up for it.
Overall, I can’t say we’d never order from them again — but it’ll be a while. Atheneans in Culpeper is our FAVORITE pizza — so if you’re reading this wondering where to order from tonight — call 540−727−0191 — you won’t be disappointed. :)

The service here is garbage, they do not care about customers, I would never go here again and I recommend to any one who sees this to avoid this place!

The only reason this is getting a star at all is because Pizza Hut pizza is awesome! Unfortunately, we have to deal with the terrible service at this pizza hut to get it. We ordered online and it said it would be ready for pick up at 7:49. We showed up at 7:50 and our pizza wasn’t even made yet. We did not get our pizza until 8:20 and the only reason we got it was because I snatched it off the order rack. NO ONE was there passing out orders or apparently doing any sort of management. There were 4 tables in the whole restaurant with people, so they were not busy at all. The guy that came in right before us and ordered carry out at the counter got his order before we did and we ordered online at 7:35. This was a Tuesday night, I believe. This is on par with my husbands last visit there where the place was FILLED with angry people as their «computers were down» and they couldn’t take payments, give out orders, etc. I understand technical issues, but there were NO apologies, no order to any of it and the staff getting rude with the customers for being impatient. I asked the person who was up front for a few minutes, very nicely, about online orders and should I always expect they will be ready later than the online time. She said they don’t get the orders for about 10 minutes and then they start the order. She said it then takes 15 minutes to cook it. So. tell me why we didn’t leave until 8:20, but got there to pay at 7:50. She suggested «just call your orders in. If no one answers, just keep calling until someone does.» Ummmmm. NO THANK YOU! Your pizza is good, but it isn’t THAT good or worth the trouble of hunting someone down who may or may not even start my order in a timely manner. A horrible experience over and over again so we will no longer patronize this establishment. If you want pizza in Culpeper, go anywhere else but here.

We tried this place again after it was rebuilt (they had a fire) — the building got a face lift, however the service has not changed.