Precision Tune Auto Care

I used to use this shop for services on all of my vehicles and service was great until recently (⁸⁄₂₀₁₁). I went into the shop to have an VA state inspection completed on one of my vehicles. I was told it would be 30min so I decided to wait. While sitting in the shop, I was very disturbed by the worker behind the counter trying to «up-​sell» items to each person that had services completed. After about 45 minutes, I stepped outside to see what was taking so long for my vehicle to be completed. As I looked into the bay, there were three technicians in the shop horse playing and using foul language, while not attending to any of the vehicles. After about an hour and 10 minutes, the man who worked behind counter came to me and informed me that my vehicle had not passed inspection due to my front brakes being worn out. I asked him what the measurement of the brakes was, and he stated «I don’t know the exact measurement, but I do know that they are below the VA state standard». Being that I work in Law Enforcement, I am very aware of the VA state inspection standards, so I asked again and demanded that he provide me with the exact measurements of the brake pads. He proceeded into the shop to speak with the technician and I followed. The technician stated that the brake measurement was ²⁄₃₂. So in the state of VA, ²⁄₃₂ is legal and passes inspection. After I advised him of this, he told me that I could get on the ground and look at the pads myself and see that they do not pass. He said the top of the pads are ²⁄₃₂ and pass, but the bottom of the pads are below ²⁄₃₂ and will not pass. After much debate, I went ahead and paid for the rejection sticker and went to another shop in town. That shop performed a free brake inspection, removed the pads from the vehicle and measured them. The measurement was between ⁴⁄₃₂ and ⁵⁄₃₂ making the brakes perfectly legal. With this information, I went ahead and had that shop complete the inspection, to which my vehicle passed with no issues. I also contacted the VA state police (vehicle inspection division) and advised them of the situation. They stated that they would look into the information and take the appropriate action to have Precision notified.
BEWARE WHEN DEALING WITH THIS SHOP… VERY SHADY…