Culver City Orthodontics

I found this place on Unilocal,so I had no idea what it would be like.
I walked in and was struck that this is the most well-​design, professionally operated dentist/​ortho office I’ve ever been to.
And they have a teeth brushing station so you can get fresh before your visit. C’mon!
Branded to the «T» with their logo on lovely frosted glass, a nice waiting room.
They offer email appointment reminders and have a very flexible appointment calendar, even offering some Saturdays I believe
Service is the core of any business: this place has friendly staff, great orthodontists. Dr. Borenstein is my Orthodontist and she consistently answers my questions, provides thorough consults, and even makes a joke or two.
Seriously an amazing business that is a well oiled machine.
Been a customer for 6 weeks and I am continuously impressed. And I’m three days into my Invisalign treatment.

Dr. Fell gave me my Invisalign treatment several years ago, and I see her occasionally to check on my retainers. She was very helpful during the treatment. It was easy to get convenient appointments. Unlike some other orthodontists I visited before deciding on Dr. Fell, she wanted to see me before changing from one aligner to the next. At least one other orthodontist wanted to give me all the aligners and then see me every few months. That wouldn’t have worked because the edges of the aligners were rough and needed to be smoothed before I could wear them comfortably. Thanks, Dr. Fell!

Great Orthodontists — very knowledgeable and they know how to work with kids extremely well. Almost no waiting time.
Highly recommended!

Dr. Borenstein is simply amazing! I had ortho treatment done several years ago; however, my teeth had shifted slightly over the years, and because I am pursuing a career in dentistry, I am very picky about my teeth. Dr. B was so patient with me throughout my treatment, and did everything she could to make sure it was quick and seamless as possible. She really is so good at what she does. After the 3^rd time having braces, I am finally satisfied with my teeth!
Aside from her high quality work, Dr. B is just an all-​around wonderful person! I have had the opportunity to shadow her several times, and it is evident that she truly cares about her patients and their well-​being. She never rushes through appointments and makes it a point to give each patient her utmost attention. Dr. B does everything in her power to make sure that her patients are happy (even her picky patients, like me!). She has also been such an encouragement to me and has given me lots of advice during my process of applying to dental school; she is someone I look up to, both personally and professionally. I would recommend Dr. Borenstein to anyone!

I am currently going to Dr. Fell for my Invisalign treatment which should be done in about a month. All I can say is the whole process has been nothing short of a dream. Overall, her skills, staff, and results have all been incredible. But let’s break it down.
Office Atmosphere: When you first walk in, you are greeted with an incredibly friendly staff that checks you in, who also schedule your future appointments. The office is very bright with a lot of natural sunshine, colorful treatment chairs, and very clean. I personally like the green chair.
Staff: Dr. Fell and Dr. Borenstein are very knowledgeable. They are able to explain every part of their treatments, and follow through is spot on. The rest of their staff are incredibly friendly and perform all of the procedures with ease and always make you feel very comfortable with what’s going on.
Most importantly, The results! I’m only a month away from finishing my Invisalign and my teeth are looking amazing! I can already feel myself smiling more thanks to the great results from Dr. Fell and Dr. Borenstein. I will have perfectly straight teeth in no time at a great value. I highly recommend Culver City Orthodontics to any child, adult, or anyone in between.

I had an ugly teeth for half of my life due to the large spaces between the bottom front teeth and misaligned upper teeth. My previous dentists thought that nothing could be done to improve my smile without breaking couple of bridges and possibly crowns that I had in my mouth. Being already 48 years old, I gave up doing anything about my smile until I changed my dentist, who recommended seeing Dr. Fell. Couple years later, I can be in these pictures -” before and after”. I never believed that it was possible in my case just with braces and one implant that filled the empty space. I live 70 miles away from Culver City but it was all worth going there at least once a month for the last 2 years. Dr. Fell is an outstanding professional who knows what she is doing and always oversees each treatment, and also a very nice person. Her Staff is very friendly and accommodating — starting with front office clerks and ending with technicians, who always did a great job. They were always on time with appointments — I never had to wait. Now that my treatment is over, I miss coming to this office — they sort of became my extended family. I highly recommend Culver City Orthodontics to anyone in need of orthodontic treatment! I couldn’t be happier with the outcome!

Took my daughter (almost 13) and my son (14) in for an exam and recomendations. I knew my son was a more urgent case and know that my daughter will need them as well. Expected that they would suggest we start both right away, but it looks like my daughter can wait a while. Will most likely start her up in January. I was impressed with their office from the 1^st phone call when I booked the appointment, YESTERDAY. Ben was so wonderful to speak to and extremely helpful and thorough. He even remembered me from my phone call. Everyone is wonderful, professional and super nice. We were seen right at our appointment time (i did arrive a few minutes early to fill out paperwork) but you can print the 1 page document from their website. Dr Fell was sweet and I am completely confident that this is the best orthodontist for my kids. Everyone we came into contact with had a smile on their face and was so nice. I highly recommend them. The office is very nice, bright and beautiful. Even everyone in the waiting room was happy a sure sign it’s a great office.

I took my daughter in for a consult — Dr. Fell advised we come back in a few years. I thought she was very professional and had the best course of treatment in mind for my daughter.

My son went to Dr. Fell for his braces. I cannot speak highly enough about her and the entire practice. Her daughter has joined the practice and is equally lovely. My son has some anxiety around the dentist and they handled him beautifully. We also priced around as braces are a big investment. She was substantially lower AND great with my son.

Dr. Borenstein and Dr Fell are great. They have a very efficient, clean, and caring office, and always run on time. The staff is super friendly and helpful. Plus you get perfect teeth as quickly as possible. I wouldnt go anywhere else, and cannot recommend them highly enough.

I went to this office to inquire on a retainer. I was informed by 2 different people working in this office that a consult is «free“of charge. During the consult I gave the front office my insurance info so that they could «check» how much the insurance would cover for the retainer. I never heard back from the office, but when I called my insurance I learned that as opposed to «checking on my benefits» they billed $ 200 for a less than 5 min consult. When I called the office to complain I was told that the front office manager was not available. Haha what a joke ! They left me no choice but to vent here on Unilocal !!! Luckily they did not receive a penny of the so-​called «free consult». And won’t be seeing me and hopefully some of their potential future patients again.

I couldn’t be happier with Dr. Fell and her staff! In my mid 30s, I needed to replace two bridges from childhood with modern implants. Although I had braces as a kid, it made sense to correct a couple issues prior to replacing the bridges. Thus began a two and a half year dental journey that included braces, oral surgery and finally implants. I couldn’t be happier with the outcome! The level of coordination between Dr. Videgain, Dr. Greenberg and Dr. Fell was remarkable. I can highly recommend all three of them!

I have had Dr. Fell as my orthodontist for about three years or so, and both doctors are really nice. Before i had braces, the top portion of my teeth were rather bad looking, because of a gaping gap snack in front. I was recommended by a friend. I had the braces on for at least one and a half year, and took them off quickly. I now have a permanent retainer, Invisalign on the bottom teeth, and a regular retainer on top. Dr. Fell and Dr. Borenstein did a fantastic job with the whole braces process. The staff are all very nice. Would recommend.

I just completed an invisalign process with Dr. Fell. She is absolutely top-​notch when it comes to orthodontics. I was referred to her by a friend who also went through the same process, and had equally good results. After I first started the process I was in to see my regular dentist for a cleaning and mentioned that I was seeing Dr. Fell. He confirmed that she is one of the very best orthodontists in the area. One thing he mentioned that proved to be true: you see Dr. Fell every time you go in. She sometimes has an assistant perform minor tasks, but she does all of the major stuff and you talk to her every time you go in so she knows exactly how you are doing.
Her office staff is friendly and very efficient. I highly recommend Dr. Fell!

Although it has been a number of years since I had braces I just felt like showing Dr. Fell some love on Unilocal because they did such a great job for me when I was younger. No one likes getting their braces put on/​adjusted, but they made it as pleasant as possible. I almost miss going there… almost haha.

Unilocal INSIDER TIP FROM DOREEN (AKA AZN PERSUASION): I love the mini waiting room on the inside after you’ve brushed your teeth and the teeth brushing station. And Dr. Fell always calls back her patients personally, at least it has been in my experience. She has checks her own vm when her staff is not there so she understands office and admin process is just as vital to the customer service experience along with the dental aspect of a business.
*****
The offices are very nice, clean, bright, airy and it seems as though all the staff has been there awhile. Everything runs like clock work. Everyone is dressed well and is friendly. The office areas have room for xrays/​photo taking, a private office/​consult room with dental chair, and open dental stations. She has computer stations at each dental station for efficient record keeping. Everyone is very responsive and great to deal with.

EXPENSIVE…
Maybe it’s because they are an «out of Network» dentist for us… my first child went to this office and it was our first experience with Braces so I didn’t compare offices or prices and that was 7 years ago. I took my 2^nd child most recently and the price was 20% more granted 2^nd child would only need to keep them on for 18 months first child had them on over 3 years-​almost 4… I got a 2^nd opinion (in network) and the price was 50% less than what was quoted me by this office…50% is a LOT… I really love this office and the staff however I decided not to pay thousands of dollars more just because they are nice… I even tried to get a discount since we would be repeat customer however they did not entertain. …I was willing to pay maybe a little more due to inflation etc. from 7 years ago but not double… .nice people, great work but very high prices…
Here’s another thing that didn’t t sit well with me… Because my first child went over the 2 year treatment proposal we had to start paying a monthly fee (on top of the originally quoted price!!!) Even if my daughter went every 6 or 8 weeks they STILL charged me a monthly fee, I did not understand that, at least charge me for EACH visit thereafter sometimes teeth takes longer than anticipated to move!!!
Oh well, we tried to give them a 2^nd chance even with the high prices… just didn’t work out.

My third child now in the process with Dr. Fell/​Dr. Borenstein. Been a continuous parent for 9 years. Now time for me (mom in 40’s) to arrest my shifting teeth. No-​brainer that she is the ortho for me to get invisiline with. Free Street parking too. Very flexible and will fit you in when in a pinch.

Dr. Fell herself is all right. She didn’t really go over all the options with us. I felt that was okay because we were referred to her from Dr. Gross In Santa Monica. She said my son needed braces so we said okay. But as we went about the process, my son was reprimanded several times about his brushing. I did everything I could to help him with that, short of brushing his teeth for him. The front office staff often lectured him and me about it. I even got a phone call with a totally demeaning lecture and it made me feel so ashamed! Today I saw a patient in the office being reprimanded also. The front office staff went on and on about his brushing. It was even suggested that the parent do the brushing! I thought I was overreacting, but then I saw them shaming someone else. It made me sick. I started sending my husband to the appointments because I don’t even like going in there.

Haha! Needed some more rubberbands, so I called and asked what time they closed. I was told 6 but that if I was going to be running late they could leave it taped to the door.
Show up the next day wondering whether or not they remembered and tada! An envelope with my name taped to the door with my rubberbands inside!