Jamba Juice

Service is terrible 80% of the time here. The lines seem to take forever and on top of that, the employees make it seem like the customers are an annoyance/​inconvenience. I pretty much only come here since it’s the closest location to my job so if that weren’t the case, you would not catch me here.
For example, I visited today to buy gift cards but they only had 2 left. The cashier didn’t seem to care and didn’t even apologize. I ended up purchasing gift cards at another store that had them so in turn they ended up losing money. I hope their customer service gets better!

Man, I really feel like no one ever knows what the hell they’re doing here. I’ve been here and not even been able to order anything because they couldn’t get their juice machine to work. Today, there was one lady in front of me and it took like 10 minutes to get an order in for my son. I left, went to coffee bean for myself, came back and still waited 5 minutes for a smoothie. It’s never just easy and seamless at this Jamba Juice. They’re really disorganized at this location.

Ordered a drink using the app and the store hours said they open at 9am. I went to pick up my drink and the employee was rude said they weren’t open until 10am. Said she couldn’t just give me my drink even though I already payed for it.

i work in the mall and this is annoying af. i like my regular people making my drinks cuz this dude ruined jamba for me for good. I ordered two orange carrot karma smoothies and this fool turns over two pressd juices he tried to throw in a blender and failed horribly smh. This was a waste of my money, not to mention the watery acai bowls they make here. Done with all jambas. SAVE YOUR MONEY

I don’t know what the big deal is with the rest of these bad reviews I actually had good service. I will agree though that this Jamba Juice may be understaffed because I only saw two girls working behind the counter, one taking the orders and the other making the drinks. BUT the cashier was friendly and smiled plus they got my order right and it was ready in less than 5 minutes! Hopefully they add more staff to help because as I started leaving I noticed the line got really long.

It is Jamba Juice, not the best one, mostly because it gets super crowded here in this mall and it is kind of hard for the staff to manage the number of customers who come here for a drink. The line gets longer and longer. Maybe they are understaffed.
The drinks and smoothies are on the empty side rather than the full side most of the time :(
It looks a little bit messy as you watch your drink being prepared, but I understand they are just too busy.
I still love JJ. This one is not on of my favorites.

Worst Jamba Juice location ever. This location does not seem to be organized. A note to the manager: please learn how to manage a store, there is a reason why other competitor stores strive for a better customer service.

Stopped here at the mall, or rather dragged in here by the toddlers, to get a mid-​morning snack. My friend and her daughter split the acai berry smoothie and my children split the strawberry with no yogurt/​dairy smoothie. They accommodated splits and put each half in a kids cup. I tasted some of it and it was too sweet. I wish they would offer a non-​sugar liquid base, like almond milk or coconut milk. That is what we use at home when we make smoothies. Coconut or almond milk and frozen fruit, no added sugar or fruit juices. Anyway, the store was clean, the products were fresh, the customer service was friendly, so I cannot fault them for overly sweet smoothies.

I’m actually at the location it’s 9:23 am. They advertised opening @ 8 a.m. Just came from my morning run. I hate wasting my time. There’s no sign on the door even of what time. I’m guessing 10?
Anything later would mean tomorrow. Robeks next time.

Most of the people who work here are rude and they always mess up on my smoothie. And when you have a coupon they seem not to like it. I love jamba juice but don’t like this location. I wish they were a bit nicer to customers…

Guy at the cashier extremely rude. I come here all the time first time i experience bad service.

I love Jamba, but the service here is not the greatest!
I tried giving them a chance a few times but I came today and realized that the bad service doesn’t change. There was a huge line since it’s warm out around lunch time and a few employees where chit chatting in the back while nobody was at the front register. Some of us were just waiting around until they finished. This is the closest jamba juice to me from work so hopefully next time I come they are much nicer and acknowledge you more. :)

I love Jamba Juice from Whole Foods in Minneapolis to Kauai. Fresh squeezed oj and big slushy vitamin C drink. Unfortunately this one location has ruined my fun. The lady at the register was very nice and helped me order a custom medium drink with 3 ingredients. Oj, yogurt and chia seeds slushy with C booster. $ 7.50. I was ok with that. The blonde lady that made the drink? Forgot the chia seeds? No prob, I asked if she forgot. She grabs my drink, pours it into a container, adds seeds and whipped my slushy drink into a liquid mess with a third dry foam. She then slops it into my cup spilling it down the sides and gave it back. NO customer service or smile. Kinda bitchy really. Very unhappy.

Worst service, one employee yelled at us to form a line by the wall… REALLY with 2 people OK… Smoothie sucked… someone told them about their bad manners and that made the service even worst!!!

i went to get a green juice after waiting in line for about 10 minutes my daughter asked for the tropical colada but they said were out of coconut juice then i asked for a shot of ginger but they were out of lemon and for my green juice they were out of cucumber and lemon really? so i ended up getting nothing just wasted all that time for nothing!
they should put a sign that says out of cucumber out of lemon out of coconut juice.

Rudest manager working here. I came to grab a colada and she got irritable, telling me to pull up the coupon and asking if I’d used it before, when I asked about the $ 2 colada.
Do not recommend.

Must agree with the other Unilocaler… Poor service in an empty store all the time.
1^st visit: I’ll just assume you’re having a not-​so-​good day– no hello, good morning, welcome to jamba juice– nothing just dirty looks from the black guy with glasses that is behind the counter.
2^nd: visit– same issue– same person.
3^rd visit: I get a white gummy and it’s nothing but ice chunks throughout because it wasn’t blended properly. Don’t rush my damn drink just because it’s getting busier.
Either way– My resolution is simply that will not come to this jamba juice again until it is restaffed with people who actually can do the job with a smile AND right. EVERYBODY in that location should be FIRED.

Next time I want juice and I’m at the mall, I’ll just wait. Two visits here. Both bad.
First visit: I walk in to an empty store and walk to the counter to order. Two women standing at the register continue their conversation for almost a full minute before acknowledging that I’m standing two feet in front of their faces. Drink is mediocre
Second visit: person prepares my drink wrong and then tells me I ordered it wrong, even though he wasn’t even the one who took my order. Gets into argument with me. I leave, and manager comes running out to give me a gift card. No thank you, I don’t need to come back for an apple-​kale-​spit juice.
Not only is the service bad, there’s one major flaw in their drink process — they pour in pre-​made ingredients. Apple juice was one of the ingredients in my drink, and instead of actually juicing some apples, they pour pre-​made juice from a container.

I JUST left this location. Worst decision ever! The cashier a black chick was whipping her ponytail around in the kitchen/​prep area; her hair wasn’t in a net, a bun or braid. Then held up the line to flirt with a friend who had also ordered. One of the other employees (a young Hispanic looking guy) who was prepping the drinks came from behind the counter to start drink orders since the cashier continued to fraternize. I wasn’t greeted with a simpl nor was she friendly. Still in a daze the cashier started pouring drinks into the cups, gave the patron she flirted with someone else order, corrected it and STILL allowed for her to have both drinks. Preceded to give MY order to another patron! When I attempted to correct her she gave me attitude! And gave me a sorry version of my order.
I’ll never ever go back.
Poorest customer service from Jamba Juice

I haven’t been to Jamba Juice in awhile. But, I was lured in last night by a very attractive poster of a bright green «smoothie». I received a warm greeting by Chris, who told me the poster was of their Kale, Apple, Pineapple, Chia seed fresh squeezed juice. Just what I needed! I ordered a large one. While I waited, I observed the friendly dynamic between Chris and the other guy on shift. They were both were very upbeat. Chis handed me the juice and asked how I liked it. I loved it. I said I’d be back for another one, and he gave me a coupon for next time.
I’m excited to learn that this Jamba location has this new fresh squeezed juice menu. It’s more like a juice smoothie. Vegetarian, vegan, gluten free, and very refreshing. This will be a great stop after my gym workout (Spectrum).